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INFINITI of Englewood
Englewood, NJ
992 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 992 reviews
November 24, 2023
The lowest end Infiniti dealership I've ever been too. Cat came back not washed and back tires were not filled with air to match the new tires psi. Would not recommend. Cat came back not washed and back tires were not filled with air to match the new tires psi. Would not recommend. More
by Tigerpac
Verified CustomerEmployees Worked With
Helpful November 23, 2023
Excellent customer service great job also feel like a great family thanks for everything you do for the customer great family thanks for everything you do for the customer More
by LESLICASTILLO5
November 23, 2023
Excellent customer service. I’ve been there in the past and I can tell they improved a lot, in my last visit service was awesome and fast. I’ve been there in the past and I can tell they improved a lot, in my last visit service was awesome and fast. More
by Sonic
November 23, 2023
Bob is always great at customer service. Makes me feel like a family whenever I’m there for servicing. Makes me feel like a family whenever I’m there for servicing. More
by SHARFY614@OUTLOOK.COM
Employees Worked With
November 23, 2023
This service center was efficient and straight to the point. I needed last minute service on my car before leaving for vacation the next day and Bob was very accommodating as to when I could schedule my point. I needed last minute service on my car before leaving for vacation the next day and Bob was very accommodating as to when I could schedule my pick up More
by LORENZO.VACCARO1
Employees Worked With
November 23, 2023
Great service! It was very easy to set up an appointment , staff was very friendly and the car was ready when promised! It was very easy to set up an appointment , staff was very friendly and the car was ready when promised! More
by JOE@PLANTSHED.COM
November 22, 2023
Bob was great to work with! I have had the pleasure of working with Bob in the past and he is always pleasant and keeps me up to date with my service. I will definitely have m I have had the pleasure of working with Bob in the past and he is always pleasant and keeps me up to date with my service. I will definitely have my car serviced at Infiniti of Englewood again. More
by SHARYNANGLEY
Employees Worked With
November 21, 2023
I was seen as soon as I arrived. Everyone was pleasant and friendly. I will definitely return Everyone was pleasant and friendly. I will definitely return More
by STYLUSMARTIN
Employees Worked With
November 21, 2023
Bob was great. very nice and professional. I would go back to the dealership again. very nice and professional. I would go back to the dealership again. More
by TRACYERRICO
November 21, 2023
Very good customer service and work addressing car needs. Always feel glistened to by service personnel Always feel glistened to by service personnel More
by ROLYATMA
Employees Worked With
