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INFINITI of Englewood

Englewood, NJ

4.4
1,004 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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60 Rockwood Pl

Englewood, NJ

07631

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Showing 1,004 reviews

June 14, 2023

I went for an oil and filter change. I had a good experience; it was done quick and efficiently. More

by DMELENDEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
June 13, 2023

Had a great experience, from check in through check out I was taken care of very well by the staff. More

by CSAWOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandan Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Herrera
June 13, 2023

Good place to have the services that your car deserve friendly and professional staff in it More

by bespinoza1948
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
June 13, 2023

Very helpful and clear explanation of details of car. They were friendly and gracious and fixed my car More

by NAOMIFEUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
June 13, 2023

Bob was amazing. ..From the time I walked in until I left. He kept me updated on my service and time and got me out the door quickly. He was professional and nice even More

by PRETTIBLAKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Service personnel was friendly, courteous and responsive to my concerns. Car was serviced within a reasonable time period. More

by Unsatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
June 13, 2023

Excellent service, Bob and the team were both friendly and professional. Over all happy with the service More

by LIOR.LEVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Richard Song was great! However, the finance manager was very deceptive - and gave me incomplete paperwork. Ultimately, I did not get the "deal" that they promised me. Le More

by whoiskc
Recommend Dealer
No
Employees Worked With
Richard Song
Jun 12, 2023 -

INFINITI of Englewood responded

I am sorry about your experience. At our dealership we try to exceed our client's expectations. if we should we can only try to get better. By the way if you weren't happy with the deal they gave you did you get an opportunity to express your opinion.

Jun 12, 2023 -

whoiskc responded

I expressed my opinion to the finance manager, but his attempts to resolve my concerns were lackluster at best. I can tell that he had become annoyed with me because he was very quiet for the remainder of our meeting.

June 12, 2023

Bob is very professional and explains what was done very thoroughly. Thank you very much. More

by markfa1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Alex was simply amazing. The whole experience took just a few hours and I had a great deal as I drove away in my new car. Thanks. More

by IKHACHINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Vayzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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