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INFINITI of Englewood
Englewood, NJ
1,004 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,004 reviews
June 11, 2023
Very slow when it came to me and my fiancé we had went to the dealership around 9am when they opened and didn’t leave until 3:30pm and we were only there to pickup a car I had paid for and signed off all the the dealership around 9am when they opened and didn’t leave until 3:30pm and we were only there to pickup a car I had paid for and signed off all the paperwork already. Also pretty shady people never knew when they were telling the truth or outright lying to your face. More
by BFLOYD100
Verified Customer
June 11, 2023
This location is exceptional in terms of their customer service. Brandon and Kareem were super nice! Not only did they provide me with the best pricing, but they also gave me exactly what I wanted. service. Brandon and Kareem were super nice! Not only did they provide me with the best pricing, but they also gave me exactly what I wanted. Without a doubt, the QX60 was an excellent choice with impressive qualities. Highly recommended! More
by ANNA K
June 10, 2023
Superb customer service! Keeps you informed as to the progress of the service while waiting. Reasonable rates! Keeps you informed as to the progress of the service while waiting. Reasonable rates! More
by Koresh sion
Employees Worked With
June 08, 2023
I was given a great deal and had an Excellent experience! Will definitely return in the future. Will definitely return in the future. More
by Hbello191
Employees Worked With
June 08, 2023
My experience at Infiniti of englewood was amazing. Very professional it definitely won’t be my last time visiting Infiniti of englewood. Very professional it definitely won’t be my last time visiting Infiniti of englewood. More
by Janetnaylor30
June 08, 2023
Great experience, service adviser Bob took good care of my car. I went in with a issue they gave me a loaner and in 2 days had my car up and running. Communication was on point and kept me updated. Will co my car. I went in with a issue they gave me a loaner and in 2 days had my car up and running. Communication was on point and kept me updated. Will continue to service my vehicle at Infiniti of Englewood. Thanks guys! More
by JHERN3127
Employees Worked With
June 07, 2023
Not recommended. Changes word every time. Does not keep promises. Never reachable via phone call. Changes word every time. Does not keep promises. Never reachable via phone call. More
by Jaetto
Employees Worked With
Other Employees :
Manager mike the worst, Andres Herrera, Ray Broomfield, Serdar Copur, Dave Garcia, Eli Cross
June 07, 2023
Really appreciative for all the hard work, professionalism, efficiency and positive attitude! Thank you greatly professionalism, efficiency and positive attitude! Thank you greatly More
by JAMIE.RABADI
June 06, 2023
Bob at the Service Dept is very kind and helpful. Explains and keeps you updated on everything and gives full disclosure. He will not hesitate and even give you discounts and offers. Explains and keeps you updated on everything and gives full disclosure. He will not hesitate and even give you discounts and offers. More
by gilgomez
Employees Worked With
