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INFINITI of Englewood
Englewood, NJ
1,004 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,004 reviews
May 23, 2023
They were polite and efficient. They explained the work needed and it was completed aas expected. They explained the work needed and it was completed aas expected. More
by IRSDAVE
Verified CustomerEmployees Worked With
May 22, 2023
Jose has been very helpful and has communicated with me through every step of the way. It’s greatly appreciated and eases the stress. through every step of the way. It’s greatly appreciated and eases the stress. More
by CRYSTAL_FRIAS
May 21, 2023
Sales and the receptionist were very welcoming. They were professional and easy going. Good team at Infiniti of Englewood. They were professional and easy going. Good team at Infiniti of Englewood. More
by FIAFMGOOG
May 21, 2023
Nice service do you know how to treat customers very well and they are professional with their work and they are professional with their work More
by MAHMMADMARIE
May 19, 2023
Great service from start to finish. I was treated warmly and given a fair price, substantial repair work which was finished the next day. And given a loaner car last minute. So a gr I was treated warmly and given a fair price, substantial repair work which was finished the next day. And given a loaner car last minute. So a great experience all around. More
by NYK23
May 19, 2023
Very known and professional. Jose Fernany was a pleasure to deal with. They diagnosed the car, then told me what the critical repairs were and solutions. Jose Fernany was a pleasure to deal with. They diagnosed the car, then told me what the critical repairs were and solutions. More
by fontainederin83
Employees Worked With
Jose Fernandez
May 19, 2023
Awful experience. Sales team is not knowledgeable they up charge a lot for a warranty even though it’s advertised in the price. It’s been a month and nobody knows wher Sales team is not knowledgeable they up charge a lot for a warranty even though it’s advertised in the price. It’s been a month and nobody knows where my plates are. I had to exchange the car I originally purchased because it has 2 liens from the previous owner. Save yourself the agony. I have been calling everyday and finance would not cal me back after 4 voicemails More
by marielle82591
Employees Worked With
Jose Fernandez
May 19, 2023
Their Customer Service is awesome. In sales and service. Thanks so much for your patience. 🤩 In sales and service. Thanks so much for your patience. 🤩 More
by Vwhite
May 19, 2023
Nice experience. Small show room. Very busy but did not feel rushed. The one thing that bothered me personally was Mike the big sales mgr keep throwing his cigarettes Small show room. Very busy but did not feel rushed. The one thing that bothered me personally was Mike the big sales mgr keep throwing his cigarettes into the street like it was his ash tray. What happened to keep America beautiful. Just saying More
by maxsdelinj
Employees Worked With
Serdar Copur
