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INFINITI of Englewood

Englewood, NJ

Overview
Employees
Reviews
4.4
1,004 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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60 Rockwood Pl

Englewood, NJ

07631

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Showing 1,004 reviews

May 07, 2023

Dishonest and bad business people. They list cars with prices that they clearly lie about. I called about a Tesla model x plaid. I told Mike I need it quickly, I’m ready to buy it and More

by mazimm1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike - said to be a manager, Ray Broomfield
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May 08, 2023 -

INFINITI of Englewood responded

I apologize for not having a call back. I find that strange and disturbing. Most times our customers complain we call too much. I can assure you every car we advertise is on our lot. In most cases we advertise the vehicle even before we have pictures. However, do we sell alot of cars on a daily basis. It could be possible this vehicle was sold. Pls call me at 201-429-9805 x3120 and I will be available to help you.

May 08, 2023 -

mazimm1 responded

That’s why you put a non existent extension with no name to get back to you and the vehicle is still listed for sale? You have pictures and if you’re advertising cars you don’t have then your breaking the law. Please confirm what you said so I can report you. You are not only required to have the vehicle but list a stock number. Are you really admitting to bait and switch? Great!!!

May 07, 2023

The service was great. Everyone was very friendly and professional. Andres was super helpful and got us a good deal. I am very happy with my purchase More

by RADHAMERY_EVANGELISTA2605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Herrera
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May 06, 2023

Serdar was very helpful and informative. Overall a great experience, the team was very professional and responsive to my needs. I would recommend Serdar to anyone looking to purchase a vehi More

by Harold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serdar Copur
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May 05, 2023

Jose was amazing. He went above and beyond to help me get the work I needed done!!! More

by SIRINAALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Broomfield, Jose Fernandez
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May 05, 2023

It was an incredible experience I had with this dealer. Quick service and great communication More

by DACEMAN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
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May 04, 2023

Making an appointment was easy on their website. There was a service advisor at the dealership to get your vehicle through the service and get your vehicle back. All went well. More

by KEVINAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023

The dealership is very clean and the staff is helpful in answering any questions you may have. Excellent service all around! More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
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May 04, 2023

All of my questions were answered and my car was serviced in a timely manner. More

by MATHEWJ3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Fernandez
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May 04, 2023

Helpful and professional Andres was super respectful and helpful with our entire process. He made it very easy for my wife and I More

by JLASTACIO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson, Andres Herrera
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May 04, 2023

The dealership was friendly, professional, and proficient. They took me right in. I did not wait long and they gave me a thorough review of what they did very good experience. More

by JOECOVELEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Maggia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Genova, Jose Fernandez
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