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INFINITI of Englewood
Englewood, NJ
1,004 Reviews
Since opening our doors, it's been our single-minded goal to deliver a whole new level of service excellence. It's our belief that an owner of a world-class automobile should receive world-class treatment. This means knowledgeable sales professionals who take the time to really understand your needs, extensive selection of new and high quality pre-owned vehicles from which to choose, and expert automotive service, performed with integrity and at very competitive prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,004 reviews
April 26, 2023
Very efficient and communicated everything with me about my car. Staff is great would definitely recommend. my car. Staff is great would definitely recommend. More
by Joann
Verified Customer
April 26, 2023
The Manager and salesman and the entire staff very professional, courtesy and efficient. I was very satisfied with all around process of getting my car from them. professional, courtesy and efficient. I was very satisfied with all around process of getting my car from them. More
by ARNGARLUNA
April 24, 2023
Great people working hard to make their customer's lives a lot better. I highly recommend this dealer not only for the people and service but for their wide range of makes and models available. a lot better. I highly recommend this dealer not only for the people and service but for their wide range of makes and models available. More
by ARAKIYOSH
April 22, 2023
Sold me a car they knew there was something wrong with. The codes literally came up on my drive back the day of purchase. I have been trying to get them to fix this over multiple months now. Calling almost The codes literally came up on my drive back the day of purchase. I have been trying to get them to fix this over multiple months now. Calling almost daily. It’s clear that they clear codes. Every time I have showed up for them to “fix” this issue the code is gone for about 100 miles before showing up again. My experience with this dealership has been a nightmare and they knowingly sell cars that have issues and conceal said issues. They are now telling me to “take it to Mercedes’ after they promised to solve this issue on multiple occasions. Whatever you do, buy your car anywhere but here. It was the worst experience I’ve ever had with the purchase of a car (and that says a lot). More
by MDALI03
April 21, 2023
They are doing less with more. Small operation, the waiting room could be a bit more expansive, but the customer service is top notch. Jose crushes. Small operation, the waiting room could be a bit more expansive, but the customer service is top notch. Jose crushes. More
by RML
Employees Worked With
Jose Fernandez
April 20, 2023
I had the absolute best experience! Everyone was extremely nice and helpful. Kareem was amazing, answered all of my questions and took his time. Jason was also amazing, throughly explai Everyone was extremely nice and helpful. Kareem was amazing, answered all of my questions and took his time. Jason was also amazing, throughly explained the entire sale process. More
by Emily
April 20, 2023
Excellent staff and service. Prompt and very accommodating. Would definitely recommend to friends and family. Prompt and very accommodating. Would definitely recommend to friends and family. More
by MARTYCPT
