INFINITI of Englewood - Service Center

My service manager, Bob Maggia, was attentive and kept me informed as to progress on my car. informed as to progress on my car. More

Diagnosed a noise coming from the engine as a bad pulley & tensioner, even though I mentioned both were recently replaced at another shop. I bit the bullet and had them replace both parts for about $800. Th & tensioner, even though I mentioned both were recently replaced at another shop. I bit the bullet and had them replace both parts for about $800. The same sound persisted with no change, now the issue was re-diagnosed as a “bad alternator as well as or possibly the AC compressor” neither components we making any sound remotely similar to the one heard during the road test. I opted to take the car back and just keep driving to see if the sound got worse. They did a decent job replacing the pulleys & tensioner, I find it funny they charge $190 to just spitball and say “huh, maybe you should pay to have this replaced and see what happens” More

The staff was very nice and the service department was very helpful. They made aware of the details with my vehicle very helpful. They made aware of the details with my vehicle More

Good service. I was happy with the prompt attention and service. They through in some coupons too. I was happy with the prompt attention and service. They through in some coupons too. More

We have always been well satisfied with the service department since our first Infinity purchased in 1995. department since our first Infinity purchased in 1995. More

good costumer service bien servicio! thank you gracias recomendado para carro nuevos y usados muy cerca de new york thank you gracias recomendado para carro nuevos y usados muy cerca de new york More

The Service department took care of my vehicle in a timely matter fixing my issues with a great loaner. timely matter fixing my issues with a great loaner. More

Super easy to schedule service. ..I was in and out within 2 hours for a fuel pump replacement. ..I was in and out within 2 hours for a fuel pump replacement. More

Buyers beware! ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never sai ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never said that. Windshield Had a crack they said they would repair and scratches I noticed after leaving the dealership. They changed the breaks when I bought the car but never switched the break sensors out. So the break light was on. They asked me to bring it back I did they fixed the breaks and windshield. They fixed a lot of the paint touch up but still some areas that were not touched up. The car was at the dealership for three weeks and they called me once to let me know what they were doing. I would call and get passed to all the sales reps and their voicemails. Worst experience would not recommend anyone going to Infinity of Inglewood. Would recommend going somewhere else don’t waste your time. More

professional courtesy staff on time service;Service manager was excellent and informative I was finished in record time manager was excellent and informative I was finished in record time More