INFINITI of Flemington (Ciocca)

The Best I have been purchasing vehicles from this dealership since 1991. They are the best. The representatives from sales to service are totally responsive. I have been purchasing vehicles from this dealership since 1991. They are the best. The representatives from sales to service are totally responsive. In this purchase they anticipated the vehicles I would be interested in and had them ready for me. When it came time to sign the paperwork everything was ready for me. They valued my time and it was wonderful. Simply put, everyone -sales to service-is simply the best. More

Amazing experience at Flemington Infiniti! Absolutely love my QX60 from Flemington Infiniti! The staff is so wonderful to work with and I have a great experience with the dealership. Thank you! Absolutely love my QX60 from Flemington Infiniti! The staff is so wonderful to work with and I have a great experience with the dealership. Thank you!! More

Competitive Price with No Gamesmanship Some dealers try to sell you a car and others just seem to sell cars. I was looking for a relatively hard to find model which required me to search ou Some dealers try to sell you a car and others just seem to sell cars. I was looking for a relatively hard to find model which required me to search outside my immediate area. After narrowing my choices, it came down to five candidates, all within 200 miles. One dealership hiked the price up $500 on-line after my initial inquiry and when confronted with documentation, I quickly ruled them out. Another dealership offered several thousands less than trade-in for my low mileage, immaculate car with service records; another dealership crossed off the list. I called Flemington Infiniti and spoke with Dawn Taylor who immediately gained my confidence with her knowledge of the vehicle I wanted (she had owned one) and that she immediately understood why I wanted such a vehicle. I told her about my trade-in and thought it might be worth the four hour trip to look at the car. After another two phone conversations, I told her I would be down and hoped it would not be a wasted trip. Her response was "I will make it worth your time" , offered me a fair trade in for my vehicle and ended the conversation with "and I will get you the best price". Up to now, no money was mentioned other than the internet price and my trade-in value. She guaranteed my trade-in offer, sight unseen, and we agreed to a date even though it was her day off. We met and the car was exactly as described and its condition was verified by an extended test drive over different driving scenarios. We returned to the dealership and when it came to negotiating, there wasn't any. Dawn showed my the "best price" with financing options and its recent comprehensive service, explaining the benefits of purchasing a Certified Pre-Owned Infiniti. I was confident that this was the right car and this was the best place to buy it. Completing the paperwork with David Younan was a formality and I understood why this dealership sells vehicles across the United States in the numbers that they do. Dawn even made arrangements for the vehicle to be delivered to my door step once the prep-work had been done; no small effort for for a dealership four hours away. Flemington Infiniti sells cars because they offer a fair price without playing games; they don't try to sell cars which is a different mindset. Offer people a fine product that they are confident in and at a fair price and you will sell cars; a winning philosophy. A few minutes talking with Dawn and David will assure you that you can believe what they say and they believe in customer service, More

My purchase Dawn Taylor and Steve Wiley were great to work with. They were both very knowledgeable about the vehicle, Our transaction went very smooth and quickl Dawn Taylor and Steve Wiley were great to work with. They were both very knowledgeable about the vehicle, Our transaction went very smooth and quickly. More

THIS IS WHY YOU BUY YOUR CAR FROM HERE: These guys are so consistently Excellent. Everytime, in all of my dealings with them.. This time I writing about the Service Department. But Excellen These guys are so consistently Excellent. Everytime, in all of my dealings with them.. This time I writing about the Service Department. But Excellence is pervasive throughout the entire Organization. I like to be greeted in a positive manner. - I like to be treated like an important customer. I like Prompt service and accurate information. This is what you get from this Flemington team along with Great Positive Attitudes. I won't Buy or Lease -(my wife and I have done both) from anywhere else. Do your business here. I tell that to EVERYONE that I talk to about cars. Their performance speaks to Great Management; Getting the Right People on board: Everyone being Well Trained, and Motivated to Perform; And the Corporate Culture of Excellence - having High Moral and "Can Do" Attitude. More

Above and beyond I consistently receive above and beyond service from the team at Flemington Infiniti. Paul Hickman's customer service is exceptional. Paul and Ed pro I consistently receive above and beyond service from the team at Flemington Infiniti. Paul Hickman's customer service is exceptional. Paul and Ed provide immediate attention and support in all my dealings with them. They are extremely knowledgeable. I can't say enough positive things about them. The service provided is honest, quick, helpful and friendly. I also want to acknowledge the professionalism and positive interactions with Cindee and Rob. I also wandered into the showroom and received a gracious welcome and requested information from Rob Presuto. Thanks so much to the service team at Flemington Infiniti! More

Home Run It started by searching Flemington Infiniti's web site for a CPO QX60 and making the initial phone call speaking with Courtney Callanan. She was ple It started by searching Flemington Infiniti's web site for a CPO QX60 and making the initial phone call speaking with Courtney Callanan. She was pleasant and helpful by checking to see that the vehicle of my interest was still available and assuring me it would be out when I arrived. It was. I then met Mike Schlemovitz the sales representative who accompanied me on the test drive. We had some common interests and our adult children had been involved in similar college sports and careers. We spoke more about that then the vehicle. It was a pleasant no pressure drive which I enjoyed. The QX 60 was exactly what I was looking for and as clean and well maintained as I had hoped. When back at the showroom we discussed the price and trade value which we quickly and pleasantly agreed upon. It took about 2 hours to prep the car and get the whole deal together. Mike also set up my phone and explained enough about the Deluxe Tech package that I felt comfortably knowledgeable. Here Dave Younan took over. He was very professional and answered all questions about financing and extended warranties that I had in a friendly and concise manner. We concluded business and I went on my way with the car. Everyone was courteous and easy to work with and I would recommend Flemington Infiniti highly. A real Home Run!! More

Sunroof leak Sunday night in a bad rain storm I noticed water coming in and drenching my car. My salesman was able to get me in first thing Monday morning to have Sunday night in a bad rain storm I noticed water coming in and drenching my car. My salesman was able to get me in first thing Monday morning to have it looked at. The service department was able to determine the problem and fix it on the spot. I am grateful that it was an easy fix and reasonably priced. Thank you to everyone @ Infiniti who made this an quick and easy fix:) More

Excellent I purchased used vehicle at this dealership, because in the past I used to bring my car for service here. Always where honestly and professional. I purchased used vehicle at this dealership, because in the past I used to bring my car for service here. Always where honestly and professional. More

Best experience ever Went there to buy a vehicle and had a great experience Cortney Callanan, Tom Ashforth, David Younan and general manger Steve Kiley definitely exceeded Went there to buy a vehicle and had a great experience Cortney Callanan, Tom Ashforth, David Younan and general manger Steve Kiley definitely exceeded All my expectations, I encourage people to definitely go there and buy from this dealership PROMISE you will NOT be disappointed great team family own operation you definitely see the difference and they truly care about you and not just selling you a vehicle 👍🏼👍🏼👍🏼 More