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INFINITI of Fort Wayne

Fort Wayne, IN

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Employees
Reviews
Vehicles
4.5
205 Reviews
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4805 Lima Rd

Fort Wayne, IN

46808

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Showing 205 reviews

July 12, 2022

it was ok the guy who attend me but he did not give me any feed back from my car More

by glsaucapina
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Husted
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Modungo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2022 -

INFINITI of Fort Wayne responded

Thank you for choosing INFINITI of Fort Wayne, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
June 25, 2022

the service was quick and service advisor was friendly and they clean and vac my car and got my car done in timely matter. More

by NISSAN14525
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryant Husted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2022 -

INFINITI of Fort Wayne responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
June 21, 2022

Excellent Customer Service, They went above and beyond the normal expectations. I’m very loyal towards Nissan. More

by MAJOHNSON89
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Payton H.
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Jun 21, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
June 17, 2022

They tried to fix my car after buying it. Lights kept coming on on my dash. Did it free if charge and gave me an amazing car to use while mine was getting fixed. Have had continued problems b More

by DEBBILLMAYO
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Derek
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Jun 20, 2022 -

INFINITI of Fort Wayne responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
June 16, 2022

Best customer service, very friendly and knowledgeable. Never take my vehicle anywhere else. Thank you More

by JANETNITECKI
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
jen norris, ryan dishong
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Jun 20, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Janet, and we are thrilled that you found your experience with us to be a positive one at INFINITI of Fort Wayne. Please don't hesitate to reach out if you need anything else.

Helpful
June 14, 2022

Very nice and respectful help me alot I will come back as long as they are nice and smile and give out discount More

by DSMITHLH1231
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I got his name
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Jun 15, 2022 -

INFINITI of Fort Wayne responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Fort Wayne, we look forward to having you as one of our valued customers for many more years to come!

Helpful
June 14, 2022

Nissan service is the absolute best in town! Always rely on their expertise, never lead you on fake service. More

by Mitzi
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Hefty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Husted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2022 -

INFINITI of Fort Wayne responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.

Helpful
June 11, 2022

I found all the people from the service department to the dealers to be friendly courteous Pleasant to stand and talk with. Service department explained in detail what they were going to do and what they had More

by MARILYN.DAUGHERTY7576
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Hefty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Husted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2022 -

INFINITI of Fort Wayne responded

Thank you so much for your kind words, Marilyn, and for taking the time to leave us this wonderful feedback!

Helpful
June 10, 2022

Charles was amazing and love my car . Thank you for making the whole process as painless a possible More

by GGOINES1977
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Hefty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Husted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles
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Jun 10, 2022 -

INFINITI of Fort Wayne responded

Congratulations on your new vehicle! We are so glad that Charles had the opportunity to work with you, and that He and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
June 07, 2022

Fast service and quality work done on my vehicle! ! I didn’t even make an appointment and they still took care of me!!! Excellent work!! More

by MSZENICA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ketaun Brown
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Jun 08, 2022 -

INFINITI of Fort Wayne responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
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