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INFINITI of Fort Wayne

Fort Wayne, IN

Overview
Reviews
4.3
256 Reviews
Call Dealership (260) 918-9688
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4805 Lima Rd

Fort Wayne, IN

46808

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Showing 256 reviews

February 26, 2023

I am so happy I made my purchase with Fort Wayne Nissan. Mila continues to be the perfect sales person to work with. She has gone beyond for me. More

by BMEVERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mila
Report | Print
Feb 27, 2023 -

INFINITI of Fort Wayne responded

Thanks for sharing about your experience with INFINITI of Fort Wayne. We appreciate your business and hope to see you again soon!

Helpful
February 25, 2023

Worked with Candace, she went above and beyond to make sure my questions and concerns were answered. She did a lot of side work on her own time to get me the answers I was looking for. I would give her 10 More

by CHRIS2295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
Feb 27, 2023 -

INFINITI of Fort Wayne responded

Thanks for sharing your thoughts about your experience with Candace here at INFINITI of Fort Wayne. We appreciate your business and hope to see you again soon!

Feb 28, 2023 -

CHRIS2295 responded

With the quality of good work and service here, I can’t promise It will need to be soon, but I will Definitely be back! -Thanks again.

Helpful
February 20, 2023

The service manager at infiniti always is knowledgeable and the technicians are great at their job. More

by Bjstarnes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Feb 21, 2023 -

INFINITI of Fort Wayne responded

Thank you for your business and this review. We're happy to hear our team is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
February 18, 2023

Mila is delightful to work with. She has gone above and beyond to make sure I'm happy. More

by BMEVERSON5
Recommend Dealer
Yes
Employees Worked With
Mila, John Hefty
Report | Print
Feb 19, 2023 -

INFINITI of Fort Wayne responded

Thanks for sharing your thoughts about your experience with Mila here at INFINITI of Fort Wayne. We appreciate your business and hope to see you again soon!

Helpful
February 13, 2023

I had a new salesman that was a little flustered. He sent me home with a key to a different car and then sent the key in the mail and I owed $4 postage on the key. He should have a mentor to help him More

by SANDYSTEIN1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominique , John Hefty
Report | Print
Feb 16, 2023 -

INFINITI of Fort Wayne responded

We're sorry to hear about your experience, Sandy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to share some more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
February 11, 2023

Service advisor was amazing. Explained everything thoroughly so I knew what I was paying for.amazing employee More

by dasiatyler54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hefty
Report | Print
Feb 13, 2023 -

INFINITI of Fort Wayne responded

Thank you for choosing INFINITI of Fort Wayne. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 09, 2023

Very timely and reliable. Easy to schedule appointments whether online or over the phone. I recommend them to anyone More

by CHRISTOPHERBYRD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hefty, Brianna Modugno
Report | Print
Feb 10, 2023 -

INFINITI of Fort Wayne responded

Christopher, Thank you for choosing INFINITI of Fort Wayne. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
February 08, 2023

Herb Tran is excellent! We love when Herb is in charge of our vehicles. Things are done quickly and right. More

by Mitzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Tran
Report | Print
Feb 09, 2023 -

INFINITI of Fort Wayne responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Fort Wayne.

Helpful
February 08, 2023

Very friendly, knowledgeable and fast. Made me feel very comfortable I appreciate everything. This is the 2nd vehicle we’ve bought here. More

by Teresa12
Recommend Dealer
Yes
Employees Worked With
Cory Horn, John Hefty
Report | Print
Feb 09, 2023 -

INFINITI of Fort Wayne responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Teresa, and we thank you for choosing INFINITI of Fort Wayne!

Helpful
January 26, 2023

Candice was great very professional and went up and over to check everything even the recall as a service that I was for many years now looking as an outsider she was great everyone at the dealership was fr More

by LTZ1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Endrulatis
Report | Print
Jan 29, 2023 -

INFINITI of Fort Wayne responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Fort Wayne, we look forward to having you as one of our valued customers for many more years to come!

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