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INFINITI of Lynnwood - Service Center

Lynnwood, WA

4.7
409 Reviews

409 Reviews of INFINITI of Lynnwood - Service Center

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June 27, 2023

I am very satisfied with my experience at the dealership. My service consultant Ben Lutz was very knowledgeable and gave me a proper estimate of the required service and the cost. More

by Nancy Babu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jul 01, 2023 -

INFINITI of Lynnwood responded

We appreciate you Nancy! Thank you for allowing Ben and our team to assist you with your service needs and for sharing your 5 star review. We will look forward to your next visit with us.

June 27, 2023

I trust them to take care of my infinity. i especially like that they picked up my car and saved me the drive. More

by judithpieper
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Jul 01, 2023 -

INFINITI of Lynnwood responded

Thank you Judith for your 5 star review and for choosing INFINITI of Lynnwood. It is our pleasure providing you with exceptional customer care and we look forward assisting you again. We appreciate you and your business

June 26, 2023

Very thorough review of due service check list with flexibility to allow me to picks service schedule. Great oil change experience. Enjoyed my nice and clean car afterwards! Thanks Ben! More

by marytor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
June 26, 2023

Always happy with the service I receive each time I’ve come in. Ben is always helpful and considerate. More

by angi64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
June 26, 2023

I was satisfied with the maintenance on my car. I was informed when my vehicle going to finishing More

by rickphaisanti
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Jul 01, 2023 -

INFINITI of Lynnwood responded

Thank you Rick for your 5 star review and for choosing INFINITI of Lynnwood. We appreciate you and your business!

June 24, 2023

All is good except the wait time. I had a 9am appt and was not done until almost noon. Long time in your waiting room. More

by karenandbob
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jun 26, 2023 -

INFINITI of Lynnwood responded

Thank you for your visit and for your feedback. We are sorry that your appointment with our team was longer than expected and we apologize for any inconvenience this may have caused. We look forward to the next opportunity to assist you and provide the full 5 star experience we strive for. Thank you for choosing INFINITI of Lynnwood, we appreciate you and your business.

June 24, 2023

The service department people were nice. And the car report we received was very informative and helpful. More

by naomi_maxey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name. Sorry
Report | Print
Jun 26, 2023 -

INFINITI of Lynnwood responded

Thank you Naomi for your visit and kind review. We are happy to learn that your experience was a positive one. We appreciate you!

June 22, 2023

Ben from Infinity of Lynnwood made my whole visit extremely easy and fast! Because of him I was able to make sure my vehicle was safe and ready to be driven down from Everett, Washington to San Diego More

by dominyc_byrd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jun 26, 2023 -

INFINITI of Lynnwood responded

Thank you Dominyc and we hope you have an amazing trip! We appreciate you and your trust in Ben and our team to get your vehicle road trip ready. Thank you for choosing INFINITI of Lynnwood and safe travels!

June 22, 2023

The service I received was excellent. I had to cancel a couple of times and was able to reschedule without issue. More

by denisewelch1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyra
Report | Print
Jun 26, 2023 -

INFINITI of Lynnwood responded

It was our pleasure working with you and we appreciate your kind review. Thank you for choosing INFINITI of Lynnwood!

June 21, 2023

Great all around service experience, appreciate available loaners, fair pricing, helpful staff, nice clran facility. More

by JRDENK21
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jun 26, 2023 -

INFINITI of Lynnwood responded

Thank you for allowing Ben and our service team to assist you with your service needs and we are happy that your visit was a great all around customer experience! We appreciate you and your business!

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