INFINITI of Manhasset

I could not be more pleased with Infiniti of Manhasset Dealership, especially the incredible staff who went above and beyond for me. The day I walked in, I was just browsing. Eyes locked on the New QX50. Dealership, especially the incredible staff who went above and beyond for me. The day I walked in, I was just browsing. Eyes locked on the New QX50. Mark & Gerard sealed the deal with ease. Both, Mark & Gerard, are extremely knowledgeable, professional, helpful and straight forward. Honesty is HUGE for me. They DEFINETELY won over my loyalty. Thank you for making my heart smile :-) David Fine, you run an impeccable dealership! Keep up the outstanding job! More

I've been leasing cars from Infiniti of Manhasset for many years. Everyone from our sales consultant, Jerry, to the service advisors, are knowledgeable and professional. I wouldn't go to any other deal many years. Everyone from our sales consultant, Jerry, to the service advisors, are knowledgeable and professional. I wouldn't go to any other dealership. More

Manhasset Infiniti is the only dealership I would bring my car to, everything about the service offered is excellent! The staff is great, friendly and very knowledgeable. I am a customer for life!!! my car to, everything about the service offered is excellent! The staff is great, friendly and very knowledgeable. I am a customer for life!!! More

I went to Infiniti of Manhasset on Thursday after going to BMW to shop for a crossover. I wasn’t treated or taken seriously at BMW. This could be due to the fact that I’m a single woman or maybe not, but I to BMW to shop for a crossover. I wasn’t treated or taken seriously at BMW. This could be due to the fact that I’m a single woman or maybe not, but I didn’t feel comfortable.  After wasting about an hour of my time,  I went down the road to Infiniti of Manhasset where I was greeted by a salesman, David Bales.  He introduced himself and invited me into his office where he took the time to ask me what was important to me about a car.  He carefully listened to my needs and recommended the QX50.  He walked me to the showroom where the QX50 was displayed and it really caught my eye with its very stylish and sporty look. David explained all the features in and out and I must say I was very impressed with the safety features. We went for  a test drive and the QX50 offered an abundance of room, comfort, and was overall a very luxurious ride. After the test drive, I met with the sales manager, Mark Klein.  He was extremely welcoming and made me feel very comfortable. Mark really went out of his way to make sure that everything went well and that I was 100% happy.  I was very impressed with this dealership and the professionalism I encountered. After making the decision to purchase the  2021 QX50, I was introduced to another sales manager, Paul Santo and the general manager, Mr. David Fine, who also were both true professionals. I decided to pick up my new car the following day. When I went to pick up the car,  I met with the business manager, Vinny Quenqua. He explained some options that were available to me and guided me through the paperwork. I was then escorted back to David Bales who brought me to the service department and introduced me to the service department employees and explained the procedure of when I bring the car in for service. It was truly a great experience at Infiniti of Manhasset.  I was treated with the utmost professionalism and respect through the entire process.  I have purchased and leased many vehicles over the years and never ran into a dealership like Infiniti of Manhasset. Thank you very much to all the employees who went above and beyond to make sure their customer was happy and 100% satisfied!  You can rest assured I will be recommending your dealership over and over again. Beth More

The great customer service is what keeps me coming back again and again. Everyone is professional, friendly and courteous. My service rep. Jerry Crittendon was very knowledgeable he thoroughly explained al again and again. Everyone is professional, friendly and courteous. My service rep. Jerry Crittendon was very knowledgeable he thoroughly explained all available options, it is always a pleasure speaking with him. Upon completion of the transaction he followed-up with a call to enquire if I am satisfied with the car. Experienced a great working relationship with Vinny Quenqua made the execution of the financial process smoothly. Before I leave with the vehicle David Fine confirms that I was fully satisfied with my purchase. I have developed a great relationship, and is treated just like a member of the family. Infiniti of Manhasset My favorite and only go to Dealership. Highly recommend. More

The service was completed quickly and neatly. The service advisor was knowledgeable and carefully explained exactly what was being done. I was completely satisfied with the visit. advisor was knowledgeable and carefully explained exactly what was being done. I was completely satisfied with the visit. More

My husband has a Q40. We had to bring it here over 3 times to deal with a reoccurring harness issue. The first time they claimed to "fix" the problem we would drive the car and one week later have the s times to deal with a reoccurring harness issue. The first time they claimed to "fix" the problem we would drive the car and one week later have the same issue. We decided lets give them one last chance before we cross them off our list. After the third visit, we drove the car home and realized it was making a weird sound. We opened the hood and found a dirty rag left inside the break fluid compartment! What!? Seriously!? There was break fluid everywhere. You call this a service a location? This establishment should be ashamed of themselves. There is nothing worse than a wound inflicted by the people entrusted to fix and take care of your car. I would avoid this place at all costs. I will never buy or service from this location ever again. More

They know how to treat a customer the right way always keep you feeling good about their work never go anywhere else treated like family keep you feeling good about their work never go anywhere else treated like family More