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INFINITI of Memphis - Service Center

Bartlett, TN

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98 Reviews

98 Reviews of INFINITI of Memphis - Service Center

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June 28, 2022

Service is always great quick on the phone all business usually exceed my expectations Nothing to recommend for change More

by Tngamt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service. Jody
Jul 01, 2022 -

INFINITI of Memphis responded

We are so happy to hear you had a great experience with our team. We work hard every day to give all our customers top notch service and sales. Thank you so much for trusting our team with your automobile needs. We look forward to seeing you again soon.

June 23, 2022

Great customer service great service men clean facility I love the way they make you feel important More

by Rockjones35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Lilley, Anthony Williams, Travis Alston, Louise Bridges, Marwin Jennings, Julieus Clayton, Ken Hubbard, Lyn Webb
Jun 24, 2022 -

INFINITI of Memphis responded

You are important to us and we appreciate you. Thank you so much for the 5 Star Review. We look forward to serving you again.

May 30, 2022

Great people, fast service, professional, and respectful, thank you so much. I will return as a satisfied customer. More

by Mdtrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
Jul 01, 2022 -

INFINITI of Memphis responded

Thank you for the kind words! We appreciate you and are happy to hear you received excellent service from our team. We work hard everyday to make sure all our customers are happy with their automotive needs. Thank you again and we look forward to serving you again soon.

April 03, 2022

Mike was very professional and helpful in my experience. He made me at ease and kept me informed. More

by Hawki322002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike , Lisa Lilley
May 16, 2022 -

INFINITI of Memphis responded

We are very happy to hear you had a 5 Star Experience during your visit to Infiniti Of Memphis. I will be sure to pass along your kind words to Mike. Thank you so much for your business.

April 03, 2022

My service consultant was exceptionally awesome! !! I’m so grateful to be a part of the Infiniti family!!! More

by sailstawanda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scola
May 16, 2022 -

INFINITI of Memphis responded

And we are so happy that you are a part of our Family as well. Thank you so much for your business and we look forward to serving you again soon.

April 03, 2022

Excellent service department with a friendly staff and they always keep you informed on the progress of you vehicle. More

by emcknightjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Henderson
May 16, 2022 -

INFINITI of Memphis responded

Thank you so much for the great review. We aim to please and are happy that you enjoyed your visit to our Service Department. We look forward to serving you again.

March 25, 2022

I enjoyed my experience there everybody was friendly and helpful got what I needed fast and got out fast. More

by Strongjohn42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Alston
Mar 28, 2022 -

INFINITI of Memphis responded

So glad to hear you enjoyed your visit to Infiniti of Memphis. We appreciate your business and look forward to serving you again.

March 05, 2022

The servicing of my car was completed in less time than predicted, and the car was cleaned before it was returned to me. The service department was efficient and accommodating. More

by gebp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - Robert Ashwander
Mar 28, 2022 -

INFINITI of Memphis responded

Thank you for your business and we are so happy you loved your 5 Star Experience. We look forward to serving you again in the future.

February 28, 2022

My service was impeccable, Mike took charge from the very first call my husband made on Friday morning and my vehicle was ready on Friday evening. I’ll always call Mike of Infinity. Best service I’ve ever More

by Dee&Ken Morgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike - Service Dept.
December 31, 2021

I’ve had the worst experience for the first time. Service department was to fix my speed sensor on my car which the cost was over $2000., picked up my car on Nov 9 and then here Dec 31 the exact same problem More

by vjrvirgo2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Jan 05, 2022 -

INFINITI of Memphis responded

Ms. Williams, we apologize if you have had issues during your recent service visit to Infiniti of Memphis. Jerry, our Service Manager has tried to reach out to you to no avail. He has left messages on both numbers that we have in your files. Please give Jerry a call at your convenience so that he can better understand how to resolve your problem. Thank you in advance.