99 Reviews of INFINITI of Memphis - Service Center
I see such a difference with the new ownership. Employees seem very much under pressure and it is very undeserving to them when companies can not even find employees and you came into a company with very har seem very much under pressure and it is very undeserving to them when companies can not even find employees and you came into a company with very hard working employees More
I felt such a known brand as infiniti; should have taken ownership of its oversight instead of charging me the customer!!!! Very poor accountability!!! I would greatly appreciate having my money refunded ba ownership of its oversight instead of charging me the customer!!!! Very poor accountability!!! I would greatly appreciate having my money refunded back to me because; as a customer, I had no way of knowing that these issues exist. I was strictly entrusting infiniti personnel. More
Infiniti of Memphis, Is a dealership that I would rest at ease of purchasing my next vehicle from. Very knowledgeable about my SUV's problems ease of purchasing my next vehicle from. Very knowledgeable about my SUV's problems More
Very good service. Mike was very helpful. There were also other people in the service area that were very kind and helpful. Thank you for a great experience! other people in the service area that were very kind and helpful. Thank you for a great experience! More
I experienced great service for my service consultant Mike. A huge plus is the way the vehicle is returned, nice and extra clean. This was my 2nd service appointment and the same quality of service I rec Mike. A huge plus is the way the vehicle is returned, nice and extra clean. This was my 2nd service appointment and the same quality of service I received the 1st time. More
Staffing issues need to be addressed. I saw 10 salespeople doing nothing while the service department was underwater. Bad allocation of resources when there are not even enough cars on the lot to salespeople doing nothing while the service department was underwater. Bad allocation of resources when there are not even enough cars on the lot to sell and all the money is in the service department.. More