INFINITI of Nashua - Service Center

Phenomenal customer service Having purchased several cars in my life from many different dealers I have to admit this dealer is by far the best place to not only buy from but ser Having purchased several cars in my life from many different dealers I have to admit this dealer is by far the best place to not only buy from but service as well. The open communication is very strong and the people here know how to make and keep customers happy. Not only that they also take the time to get to know the customer which is a huge bonus in this day and age. My hat tips to all employees of this dealer!!! More

Prompt courteous I recently went to Infiniti to have an oil change and alignment. I have been to this location numerous times since purchasing my qx70 here. I had run I recently went to Infiniti to have an oil change and alignment. I have been to this location numerous times since purchasing my qx70 here. I had run over a pothole and had some minor damage to the plastic covering underneath the bumper. I had taken it to a local auto body ( not realizing that Infiniti of Nashua does this work). I scheduled work for two weeks later and would need to rent a car because the work would take 7 days. When I brought my car to Infiniti for my oil change Dennis greeted me and checked out the damage, got me into a loaner and in 36 hours did the oil change, alignment, detailed the car ( buffed out every scratch!!) , replaced the plastic covering , and did ac servicing. I saved a week of car rental ( and time). The process is so easy and convenient!!!! More

Had a surprise visit to dealer Not expecting this visit to the dealership, Dennis in service understood the predicament that I was in and did everything to make it a seamless, rela Not expecting this visit to the dealership, Dennis in service understood the predicament that I was in and did everything to make it a seamless, relaxing day. More

Oil change I think the service and the prices is right and I will recommended to my friend and the families and also the place is so clean and nice I think the service and the prices is right and I will recommended to my friend and the families and also the place is so clean and nice More

Happy customer Excellent service! You raised the bar. I am happy with service I received. Please keep up all the good work! You have provided so much value for us! Excellent service! You raised the bar. I am happy with service I received. Please keep up all the good work! You have provided so much value for us! More

Great service, knows their customers We bought our car from the sales location and have always had our car serviced here. Dennis remembers things we've told him from the year before and We bought our car from the sales location and have always had our car serviced here. Dennis remembers things we've told him from the year before and is an all around nice guy. He's not pushy and always has a loaner for us. Would definitely recommend to others. More

Excellent service! Very helpful, timely and fair. Fabulous service as always. The staff is always friendly ; very service oriented. I would trust this dealership with any of my cars & would highly rec Fabulous service as always. The staff is always friendly ; very service oriented. I would trust this dealership with any of my cars & would highly recommend to family and friends. More

Service, Service, Service We are longtime repeat customers (5 cars later...). The service team always provides us with what we need and does not push what we don't. From the We are longtime repeat customers (5 cars later...). The service team always provides us with what we need and does not push what we don't. From the moment you pull into the Express Bay until the time you leave, EVERYONE in the Service Department works as a team to make you feel like the only customer. ….and we are so glad that Dennis Matteau is BACK!!!!!!!!! More

Luxury service long after the sale. Thank You, Infiniti continues to invest in their staff, and it shows. Superior service treatment from a pleasant “Good Morning “ to following up at Thank You, Infiniti continues to invest in their staff, and it shows. Superior service treatment from a pleasant “Good Morning “ to following up at the end of my visit to make sure that I was completely satisfied. The service team always communicated well with me. They listened and kept me informed from start to finish. Infiniti needed an extra day to source a part, they called me and extended the loaner so I wouldn’t be inconvenienced. Isn’t this why you buy a luxury car with luxury services? This is why I have bought numerous cars from this dealership over the last 14 years. Best David W. Berry More

Planned service FX 35 Excellent pre-service communication confirming scheduled visit. Break Service and oil change completed on time. Loaner car provided. Car return wa Excellent pre-service communication confirming scheduled visit. Break Service and oil change completed on time. Loaner car provided. Car return washed and ready to go. Service advisor pleasure to work with. More