795 Reviews of INFINITI of Nashua - Service Center
Car needed 100K service. Work was completed professionally. If you are looking for a place that has the qualifed personnel to take care of your Infiniti and keep it running for many miles then look no further t If you are looking for a place that has the qualifed personnel to take care of your Infiniti and keep it running for many miles then look no further than Nashua Infiniti service. More
No hassles and smooth process No hassles worries free service. Allen takes good care of my CAR. I wait an hour for service to complete and go. It is a Smooth process. No hassles worries free service. Allen takes good care of my CAR. I wait an hour for service to complete and go. It is a Smooth process. More
60k service Hassles free service. Allen takes good care of my CAR. Provide me a loaner and allowed me to go to work while my CAR is being taken care of. Hassles free service. Allen takes good care of my CAR. Provide me a loaner and allowed me to go to work while my CAR is being taken care of. More
Sale and Service was great Purchased a Used 2018 QX30, sales process was smooth, worked with James Donovan on that. Brought vehicle back for a simple service repair, problem wa Purchased a Used 2018 QX30, sales process was smooth, worked with James Donovan on that. Brought vehicle back for a simple service repair, problem was taken care of quickly. Service department is very organized and very polite, couldn't ask for more. More
Above and beyond I had some issues with the tires on my EX35 recently that was quite frustrating. The team in Nashua listened to my concerns and contacted the dealer. I had some issues with the tires on my EX35 recently that was quite frustrating. The team in Nashua listened to my concerns and contacted the dealer. When the dealer would not support me, Infiniti went out of their way to replace the tires. It is that type of service I am looking for! More
Victor and the whole crew are great! I live about an hour away and it's worth the trip over, even for basic oil changes, etc. because of the staff. Thanks guys! I live about an hour away and it's worth the trip over, even for basic oil changes, etc. because of the staff. Thanks guys! More
Could have been better Thanks for my birthday car wash. I think the damaged plastic panel may have been caused by the recent steering box work. On the windy day at Thanks for my birthday car wash. I think the damaged plastic panel may have been caused by the recent steering box work. On the windy day at ~60 mph the panel dropped on the highway (sounded like a branch under the car) and stopped making noise after 1/4 mile. I think part of the panel came entirely off. When I got home and put it in reverse it stated grinding on the ground again. I taped it up and brought it in to check it out. Nice work two self tapping bolts and was charged a half hour service time. ($75) Thanks! More
Doing the right thing! I dropped of my 2017 Q50 Red Sport for an oil change, inspection sticker, tire rotation and interior detailing 04-09-2019. When I picked up the car t I dropped of my 2017 Q50 Red Sport for an oil change, inspection sticker, tire rotation and interior detailing 04-09-2019. When I picked up the car there was minor paint damage to my door jam sill that was not there when I dropped off the car. The damage was consistent with a vacuum hose being dragged repeatedly over the door jam edge. I discussed the damage with the service manager Victor Burgos who recognized the problem and agreed to fix the area of concern. His commitment to exceptional customer service and doing the right thing was greatly appreciated. More
First timer Location easy to find. Immediate recognition on arrival. Comfortable lounge with nice refreshments. Coffee machine excellent. Process streamlined. Location easy to find. Immediate recognition on arrival. Comfortable lounge with nice refreshments. Coffee machine excellent. Process streamlined. Representatives attentive. Loaner offered for local use. Problems recognized and repair work done. Vehicle washed and returned to me. Only thing I would change is to have Infinity of Nashua closer to my home. 75 miles away. Very pleased. Long day but time well spent. More
Really came through John and Victor in the service department were very helpful. They really came through for me. They had a courtesy vehicle available as soon as I pulle John and Victor in the service department were very helpful. They really came through for me. They had a courtesy vehicle available as soon as I pulled up. When I picked up me car, it was like brand new. Great customer service. Highly recommended!! More