INFINITI of Nashua - Service Center

First service appointment with our new G37x: Gus welcomed us in, was very professional, knowledgeable and courteous. He listened to our comments on the car (all very good) and one concern that he said he wou us in, was very professional, knowledgeable and courteous. He listened to our comments on the car (all very good) and one concern that he said he would take care of. He provided us with a loaner car, a G37X, and said he would contact us when the car was ready. He was more than willing to explain the service that would be provided, and the fact that the first one was free. We asked what all was covered under the Protect-All policy that we had purchased when we brought the car. Gus asked to see the policy and said he would check as to whether the parking dings would be covered. Gus contacted the insurance company and found that we were completely covered and that he would set up the appointment to have those dings fixed. After checking our schedule, we worked with Gus to set up the appointment for having the dings fixed. Gus is very professional and a pleasure to work with. We would recommend him to anyone. More

Normally I wouldn't want to bring my car to a dealership for repairs for fear that they would overcharge and insist we make expensive repairs that are not really necessary. But, then we met Jack Korpi at I for repairs for fear that they would overcharge and insist we make expensive repairs that are not really necessary. But, then we met Jack Korpi at Infinity of Nashua. Now we bring all 3 of our cars to Jack for service. Jack goes above and beyond and makes us feel like our cars are his number one priority. He seems very knowledgable and is very informative when it comes to our repairs and general maintenance. He explains what is causing the issues, the resolutions and the risks of not making the repairs. We trust Jack and enjoy working with him and will continue to bring our cars to Infiniti of Nashua as long as he is there. Over the years, we've even bought 2 used cars from this dealership knowing that they will back us up in the service department. Great Job Jack! More

Great service --- a bit pricey but worth it! Grewat loaner program. Friendly, knowledgeable people. I missed my scheduled morning appointment - my fault, I flat out forgot - and they called me, resch loaner program. Friendly, knowledgeable people. I missed my scheduled morning appointment - my fault, I flat out forgot - and they called me, rescheduled for later in the day, and still made a loaner available to me. Outstanding! More

Outstanding service, always very friendly and very professional, it is the first dealership where you feels that your money are well spent and you did not get overcharged. I drive 25 miles from MA to professional, it is the first dealership where you feels that your money are well spent and you did not get overcharged. I drive 25 miles from MA to get my car service there. Many thanks to Gus and Brent!!!!!! More

Gus always displays a friendly and helpful demeanor. I now count him as a trusted advisor about my G35. Anyone with Infiniti service questions should speak to Gus, he takes the time needed to ensure you u now count him as a trusted advisor about my G35. Anyone with Infiniti service questions should speak to Gus, he takes the time needed to ensure you understand the issue and how it is being corrected in the most expedient and cost effective way possible. More

I found the Infiniti dealership staff to be very accommodating, friendly and the experience was better than I anticipated. The only thing that surpised me was the shipping fee I was charged for the accommodating, friendly and the experience was better than I anticipated. The only thing that surpised me was the shipping fee I was charged for the part I needed. I guess I just assumed that as a parts and service center, that cost would be absorbed by the dealership. More

Our experience was very good, just short of great. Infiniti is a premium brand and their pricing is commensurate, but they also delivered an appropriate experience. There sales and service facilities Infiniti is a premium brand and their pricing is commensurate, but they also delivered an appropriate experience. There sales and service facilities are not in the same location, which is a little annoying, but ultimately irrelevant I guess. If someone wants and Infiniti, I would have no problem recommending them. More

I purchased my G35X three years ago and the sales experience was great but what has realy made an impression on me has been the service. The service team is very professional, friendly and helpful. experience was great but what has realy made an impression on me has been the service. The service team is very professional, friendly and helpful. I have a lot of miles on it (73,000) so have had several visits for routine maintenance and minor repairs. The staff schedules the drop off time so I never have to wait, the car is always ready when promised and the car is always washed and the interior cleaned. They provide detailed information on the work done and the status on wear items like tires and brakes. You can be confident that only the work that is needed is being done. My car still runs like new. More

I service requirements for my two Infiniti vehicles from a Danver's Mass dealership to Infiniti of Nashua after receiving poor service at the Danver's dealership (work had to be redone on several service ap a Danver's Mass dealership to Infiniti of Nashua after receiving poor service at the Danver's dealership (work had to be redone on several service appointments). My experience at Infiniti of Nashua has been great. Service is done right the 1st time; work is done on schedule; and is done at the quoted prices. Service rep's, especially Jack and Dale, have been extremely helpful in scheduling appointments and in explaining requirements and options. I would highly recommend the service department at Infiniti of Nashua. More

The service department at Infiniti of Nashua is top notch. I would not go anywhere else for service. They are 100% committed to the customer. They make me feel like I am part of the family. A+++++++++ notch. I would not go anywhere else for service. They are 100% committed to the customer. They make me feel like I am part of the family. A+++++++++ rating all around. In all my years of owning cars, I have never had the positive experience I have at Infinit of Nashua. It is consistent. I have NOTHING negative to say. They are awesome!!!! More