INFINITI of Northern Kentucky

Amazing experience. I was an out-of-state buyer, and both Casey Head (manager) and Rob Martin (sales) went above and beyond to get me information, pictures, etc. whenever I asked for it. Once I showed up, no Casey Head (manager) and Rob Martin (sales) went above and beyond to get me information, pictures, etc. whenever I asked for it. Once I showed up, not only did they have all of the necessary documents ready to go, but they went out to the vehicle with me to show me tips and tricks with the vehicle. Both the process and the vehicle were 100% as advertised, and not one thing popped up that was an issue. I intend to buy from this dealer again. More

Friendly, persistent, great communication. Best dealership service that I have ever dealt with. Happy to be an Infinity owner when I can take my car to this quality service. dealership service that I have ever dealt with. Happy to be an Infinity owner when I can take my car to this quality service. More

We got our second vehicle when this dealership. They are awesome to work with and the entire staff is very friendly and informative. They make you feel at ease through the entire process awesome to work with and the entire staff is very friendly and informative. They make you feel at ease through the entire process More

This was my 2nd visit to Infiniti of NKY for service. They got me in & out quickly. My experience with the service team makes it very likely I'll be buying my next Infiniti from this store. They got me in & out quickly. My experience with the service team makes it very likely I'll be buying my next Infiniti from this store. More

I knew the car I wanted to look at. I live just south of columbus Ohio. Drive down and it was every bit of what I expected. Mint condition! Worked with financing to get my payment where it needed to be. Ver columbus Ohio. Drive down and it was every bit of what I expected. Mint condition! Worked with financing to get my payment where it needed to be. Very quick and pleasant experience. More

My first service visit. Everyone I came in contact with were wonderful people to work with. Very happy with my experience and this Ky location. were wonderful people to work with. Very happy with my experience and this Ky location. More

Excellent service from setting up appointment all the way through pick up! Price was less than quoted when I picked my car up too! Good alll around! through pick up! Price was less than quoted when I picked my car up too! Good alll around! More

Excellent responsiveness, consideration of loyalty to another dealership, and willingness to work on a deal together. Everyone I encountered was exceptionally knowledgeable and courteous with no feeling another dealership, and willingness to work on a deal together. Everyone I encountered was exceptionally knowledgeable and courteous with no feeling of pressure. More

Outstanding experience. My sales associate was very helpful and responsive. I was clear that i wanted this to be a quick process from sale to finance to delivery. The Infinity team delivered all. I helpful and responsive. I was clear that i wanted this to be a quick process from sale to finance to delivery. The Infinity team delivered all. I would highly recommend Infinity of NK More

This was my first visit, what a great experience. I called and was able to get an appointment very quickly. Mike was so courteous. He let me know about a recall I didn’t know about and they were able t called and was able to get an appointment very quickly. Mike was so courteous. He let me know about a recall I didn’t know about and they were able to address that during my appointment. I was also able to take advantage of shuttle service. I will be back! Thanks! More