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INFINITI of Northern Kentucky
Fort Wright, KY
354 Reviews
Thank You for Choosing INFINITI of Northern Kentucky
The team at INFINITI of Northern Kentucky would like to welcome you to our dealership in Fort Wright, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Fort Wright, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Fort Wright count on the high-quality vehicles and services found at INFINITI of Northern Kentucky, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 354 reviews
October 01, 2020
Everyone at the dealership makes sure you feel welcome. The service team was ready when I arrived, on time, and very efficient! Since it was my first oil change since I purchased my car, the sales team pic The service team was ready when I arrived, on time, and very efficient! Since it was my first oil change since I purchased my car, the sales team picked up the tab!! More
by ANDIFELD
Verified CustomerEmployees Worked With
John Jorge, Mike Wilson, AJ Crouch, Marcus Powell
September 20, 2020
Excellent buying experience!!! I really appreciate the attentiveness I received and the willingness to work with my individual needs as a buyer!!! Great Sales Team!!!! attentiveness I received and the willingness to work with my individual needs as a buyer!!! Great Sales Team!!!! More
by BCRAWFORDKY
Employees Worked With
Chelsey Huff, Marcus Powell, Sam cottongim
September 19, 2020
Mike and the service team exceeded my expectations! The car looked great and performs top notch. Love the car wash and the team at Infiniti of Northern Kentucky. car looked great and performs top notch. Love the car wash and the team at Infiniti of Northern Kentucky. More
by SCOTTO89
Employees Worked With
Mike Wilson
September 18, 2020
Efficient, courteous, service orientation, very functional waiting area. Requiring a minimum of 25 words to submit my review is ridiculous and a big incentive to not provide a review the next time! functional waiting area. Requiring a minimum of 25 words to submit my review is ridiculous and a big incentive to not provide a review the next time! More
by JCIANCIOLO47
Employees Worked With
Mike Wilson
September 12, 2020
The staff was warm, friendly and knowledgeable. The service excellent and expedient...keeps the customer coming back. The quality of everything appeared to match the quality of the whole organization . service excellent and expedient...keeps the customer coming back. The quality of everything appeared to match the quality of the whole organization . More
by k.sbryant
Employees Worked With
Mike Wilson, AJ Crouch
September 11, 2020
Mike - Service Manager provided exceptional followed thru and met my expectation with the exchange of a replacement tire. Little wait time and exceptional service, Thank you.. and met my expectation with the exchange of a replacement tire. Little wait time and exceptional service, Thank you.. More
by SLUDOVICY
Employees Worked With
Mike Wilson
September 11, 2020
AJ went above and beyond to ensure that the issues I was having with my vehicle were addressed to my satisfaction. My factory warranty had just expired and he went out of his way to contact the parts distr having with my vehicle were addressed to my satisfaction. My factory warranty had just expired and he went out of his way to contact the parts distributor and save me a lot of money on a part that needed to be replaced. He makes customers feel valued and works hard to ensure that their needs are met, consistently providing top notch customer service! More
by ARMSTRONGCE
Employees Worked With
AJ Crouch
September 09, 2020
Top notch service from Rob Martin and his team at Infiniti NKY! I was out of town when I contacted Rob about purchasing a used Q60. He handled the whole thing that afternoon. He also coordinated the Infiniti NKY! I was out of town when I contacted Rob about purchasing a used Q60. He handled the whole thing that afternoon. He also coordinated the offsite window tinting and local delivery so I could surprise my wife with her new car. Thank you Rob, you're a class act! More
by MILT.SNYDER
Employees Worked With
Casey Head, Rob Martin
September 09, 2020
AJ went above what I had expected and I really appreciate him taking care of an issue. I really appreciate the convenience of the service department picking and dropping off my vehicle. Huge plus! him taking care of an issue. I really appreciate the convenience of the service department picking and dropping off my vehicle. Huge plus! More
by HANS2
Employees Worked With
Mike Wilson, AJ Crouch
