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INFINITI of Northern Kentucky
Fort Wright, KY
354 Reviews
Thank You for Choosing INFINITI of Northern Kentucky
The team at INFINITI of Northern Kentucky would like to welcome you to our dealership in Fort Wright, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Fort Wright, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Fort Wright count on the high-quality vehicles and services found at INFINITI of Northern Kentucky, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 354 reviews
Verified Customer
February 18, 2020
Great serice . Very friendly. No pressure, which I love. Fast service turn around. Car running and riding better than ever. Car returned very clean. Would highly re Very friendly. No pressure, which I love. Fast service turn around. Car running and riding better than ever. Car returned very clean. Would highly recommend this dealer and staff. Kudos. More
by BROWNEJM
Employees Worked With
Mike Wilson
February 18, 2020
Incredible Customer Service! - Best In Class Top-Notch Sales Team and Store Leadership. Appreciate everything they did for us and their follow through on making it a seamless transaction. Thank Top-Notch Sales Team and Store Leadership. Appreciate everything they did for us and their follow through on making it a seamless transaction. Thank You More
by GOBIGBLUE
Employees Worked With
Marcus Powell, J. Stephen Tevis, John Jorge
February 14, 2020
Awful customer service. Don’t return phone calls (Stephon on 2 separate occasions) and 2 people told me complete opposite things about findings /issues with my car. on 2 separate occasions) and 2 people told me complete opposite things about findings /issues with my car. More
by AW1
Employees Worked With
J. Stephen Tevis, Mike Wilson
February 11, 2020
Fast and professsional A great factory service center, and top notch employees. Each person I worked with exceptional in their respective role. They helped make my time at I A great factory service center, and top notch employees. Each person I worked with exceptional in their respective role. They helped make my time at Infiniti pleasurable. More
by DAVEDOTY
Employees Worked With
John Jorge, Mike Wilson, Korey Weaver
February 08, 2020
I am from Lexington,KY. I found what I wanted. Very good team. All question were answered with great degree of patience. The whole process of purchase was smooth and efficient from the very beginni Very good team. All question were answered with great degree of patience. The whole process of purchase was smooth and efficient from the very beginning. I would recommend this dealership to my friends. More
by AMOGILEVSKI
Employees Worked With
J. Stephen Tevis, John Jorge, Casey Head
February 06, 2020
First of all the ambience & 5 STAR! customer service goes out to the services MGR. Mr. Mike Wilson did a wonderful job on the follow up and Interaction with me and answering all my questions and needs. Mik out to the services MGR. Mr. Mike Wilson did a wonderful job on the follow up and Interaction with me and answering all my questions and needs. Mike was personal and Thanks you Infiniti of Northern Kentucky P.S. love the car wash & detailing my Infiniti QX-56 2013 Jay Homes More
by J1HOLMES
Employees Worked With
J. Stephen Tevis, John Jorge, Casey Head, Credo Bizimana, Mike Wilson, Korey Weaver
February 06, 2020
I received terrific, immediate service. (No surprise to me.) The price was no more than my neighborhood chain. (Also, no surprise to me, but many might be shocked.) Plus... a great car wash. Naturally, the me.) The price was no more than my neighborhood chain. (Also, no surprise to me, but many might be shocked.) Plus... a great car wash. Naturally, the rain started as we pulled away. LOL More
by TJFITZ00
Employees Worked With
Mike Wilson
February 03, 2020
The service department was ready to take my vehicle right when I arrived. I checked in with the Assistant Service Manager, who was friendly and answered all of my questions as a brand new Infiniti owner. The when I arrived. I checked in with the Assistant Service Manager, who was friendly and answered all of my questions as a brand new Infiniti owner. The service time was reasonable and the inspection notes were reviewed with me. The lounge is inviting and has anything you could need while waiting for your vehicle. Overall great service! More
by ARMSTRONGCE
Employees Worked With
Mike Wilson
January 31, 2020
oil change Service department was very accommodating and personal. I went on a Saturday and didn't even need an appointment. Got in and out quick as well. Service department was very accommodating and personal. I went on a Saturday and didn't even need an appointment. Got in and out quick as well. More
by LYNN.ONDROVIC
Employees Worked With
Credo Bizimana
