Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Northern Kentucky
Fort Wright, KY
354 Reviews
Thank You for Choosing INFINITI of Northern Kentucky
The team at INFINITI of Northern Kentucky would like to welcome you to our dealership in Fort Wright, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and learn about the history of INFINITI, check out our full selection of new INFINITI vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Fort Wright, you can always count on the professional technicians in our INFINITI service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Fort Wright count on the high-quality vehicles and services found at INFINITI of Northern Kentucky, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 354 reviews
May 21, 2021
Great place. I was very impressed with the team and operation. Treated me great even though I don’t drive an Infiniti. Will definitely be coming back. operation. Treated me great even though I don’t drive an Infiniti. Will definitely be coming back. More
by TODD.MARGRAF
Verified CustomerEmployees Worked With
Mike Wilson, Charles Back
May 20, 2021
Leslie and Marcus did a wonderful job getting me into a vehicle that I love! It is all that I wanted and more! Thanks so much for working so hard for me!! vehicle that I love! It is all that I wanted and more! Thanks so much for working so hard for me!! More
by NIKKIRHAZELWOOD
Employees Worked With
Leslie, Marcus Powell
May 17, 2021
Great service, they even washed my vehicle. Mike was very friendly. Dealership was very clean and comfortable. It was easy to find since I am new in the area. friendly. Dealership was very clean and comfortable. It was easy to find since I am new in the area. More
by odessawiley
Employees Worked With
Mike Wilson
May 14, 2021
Good people helpful interested in what you are looking for,and helpful, all around great experience and would recommend them too friend and family thank you for,and helpful, all around great experience and would recommend them too friend and family thank you More
by RICHARD.SHANKER
Employees Worked With
John Jorge, Casey Head
May 11, 2021
Excellent service and quality work. Mike Wilson, my representative there, is absolutely wonderful to work with. I feel valued as a customer there and enjoy visiting. representative there, is absolutely wonderful to work with. I feel valued as a customer there and enjoy visiting. More
by STEVE_GEIS
Employees Worked With
Mike Wilson, Charles Back
May 11, 2021
Great to have such an outstanding Infiniti dealership and service department within miles of our house. From day one this dealership has provided over and above our expectations ! service department within miles of our house. From day one this dealership has provided over and above our expectations ! More
by KAYAK20
Employees Worked With
Mike Wilson, Charles Back
May 10, 2021
I got a valet service oil change which was a nice option. Seemed very professional and the process was simple. My only complaint is that it was supposed to include vacuuming. I expected that meant to the Seemed very professional and the process was simple. My only complaint is that it was supposed to include vacuuming. I expected that meant to the whole vehicle but it was only done to the driver side floormat. More
by SAMBEITING
Employees Worked With
don't remember
May 07, 2021
Thank you to the entire service team for consistently providing a great customer experience. A special thank you to Preston for making things so convenient. providing a great customer experience. A special thank you to Preston for making things so convenient. More
by DAVIDBOWEN
Employees Worked With
Preston, Mike Wilson, Charles Back
May 04, 2021
Casey and Marcus were knowledgeable and courteous throughout my experience. Casey was responsive to questions and kept me well informed during the buying process. The dealership is immaculate. throughout my experience. Casey was responsive to questions and kept me well informed during the buying process. The dealership is immaculate. More
by SHELLEY.SIMPSON
Employees Worked With
John Jorge, Casey Head, Marcus Powell
April 29, 2021
Excellent customer service and professional attitude. This is a Grade A dealership with knowledge and courteous employees. Way to go Infiniti of NKY. I was treated like I mattered and was greeted with ki This is a Grade A dealership with knowledge and courteous employees. Way to go Infiniti of NKY. I was treated like I mattered and was greeted with kindness. More
by CLAY_REE34
Employees Worked With
Casey Head, Sam cottongim
