INFINITI of Peoria

My experience at this dealership in all honesty could not have been any better. I sent a message on a car, they called and gave me information on the vehicle by phone, I set up an appointment, drove it and l have been any better. I sent a message on a car, they called and gave me information on the vehicle by phone, I set up an appointment, drove it and loved it! At first I was shocked at how all parties, the sales guy, his boss and the GM Kurt took great interest, but after sitting and having conversations with each individual at random times during my visit it was refreshing to see such an effort being made by all to make sure I was being taken care of properly! The G sedan I purchase was detailed and was ready for me once I was done signing paperwork and it was cool to see it sitting in this indoor car port. I love the vehicle, Kurt, Teddy and Johnny were a pleasure to work with and the family loves the car, it is without a doubt the best car buying experience I've had and I've purchased over 10 cars in my life. Thanks. More

I have taken my 2008 QX56 to Peoria Infiniti since new for every service visit(now 50,000 miles). At each visit, Joshua Gaffney has always gone out of his way to make sure I was 100% satisfied. The vehi for every service visit(now 50,000 miles). At each visit, Joshua Gaffney has always gone out of his way to make sure I was 100% satisfied. The vehicle has always been delivered when promised with no hidden or unexpected costs. Thank you to Joshua Gaffney and Infiniti of Peoria for a job well done! More

The service department at Infiniti at Peoria has been awesome. I met James (Service Department) on my first visit regarding my much loved 2007 G35; and I know to ask for James for any future appointments awesome. I met James (Service Department) on my first visit regarding my much loved 2007 G35; and I know to ask for James for any future appointments. I have had many cars over the years and I cannot tell you what a difference in service this dealership is over any other I have experienced. You have a loyal customer and for all those of you Infiniti car lovers; you won't be sorry if you use the Infinti Peoria dealership. Shandra Heaslip Loyal Customer. More

I have been going to Infiniti of Peoria since it was Midway Peoria. However, since I began working with Dawn Endicott my already positive experiences with their service department as actually increased Midway Peoria. However, since I began working with Dawn Endicott my already positive experiences with their service department as actually increased. She has always gone out of her way to be accomodating to my schedule, providing me with sound advice, and kept me up-to-date on the progress of the service being performed on my Infiniti. She really epitomizes the overall service team in general has been great. Even their facilities are wonderful. The waiting room is very nice and comfortable, with flat screen TV and wireless internet connections, so I can work while I'm waiting. The completed work has always been first rate, and if I were to find an issue or have a question it would be address immediately within any hassle. It is certainly a service department I feel comfortable in recommending. More

I have had nothing but great experiences every time I visit Infiniti of Peoria. From the moment I purchased my brand new 2008 G37S it has been a pleasure working with the staff. I continue to get my ca visit Infiniti of Peoria. From the moment I purchased my brand new 2008 G37S it has been a pleasure working with the staff. I continue to get my car serviced here and every time I am more than satisfied with their work and expertise. I would recommend them to anyone! More

Our visit on 4-24-10 was fun, with the help of our salesman Jason, we found just what we wanted. Teddy made sure our old car was cleaned up and Kurt made sure it was to be shipped to our kids in Color salesman Jason, we found just what we wanted. Teddy made sure our old car was cleaned up and Kurt made sure it was to be shipped to our kids in Colorado. The overall experience was very pleasant, they put no pressure on us and seemed eager to please. The service department people are friendly and helpful. I would recommend them to all my friends. STB Bucckeye, Az More

The negative reviews here must be talking about another dealership entirley. I have always found this dealership to be friendly and knowledgable - especially the service department and Josh Gaffney. They dealership entirley. I have always found this dealership to be friendly and knowledgable - especially the service department and Josh Gaffney. They have gone out of their way to get service done in a timely manner and always have looked out for me on pricing. They have been very good about offering advice on what maintenance really needs to be done and what can wait a bit. I bought a used M35 from them so it's not like I'm a high roller new car buyer. We are considering buying a used G37 from them right now to replace an Acura. I also think the Infiniti product is excellent. More

Dealer promises and follow-up by their management missed the mark all together. Sales Mgt. did not follow through with the promises they made with us at purchase. Then when confronted on delivering what w the mark all together. Sales Mgt. did not follow through with the promises they made with us at purchase. Then when confronted on delivering what was promised, sales Mgt. acted as if they had never heard of such a thing before. This is a trust worthiness, reliability, and business ethics issue that has left us with the worst Infiniti buying experience ever. This is our fifth Infiniti purchase, so I beleive that we are qualified to state: we know what good looks like! If that doesn't matter, then I say, go ahead and take your chances. If you want to be treated fairly and ethically, and a bad buying experience isn't worth the risk, find another dealership. There are plenty out there. This world would not miss this one if they were to close their doors tomorrow. More

This was my first Infiniti purchase. It actually was a very pleasant experience - everyone at Infiniti of Peoria was friendly, professional, knowledgeable and helpful! There was no pressure and I got exa very pleasant experience - everyone at Infiniti of Peoria was friendly, professional, knowledgeable and helpful! There was no pressure and I got exactly what I wanted. I highly recommend this dealer! More

I have the most awesome G35 COUPE. It is everything that one could ask for in a driving machine. When  I purchased it I was not pressured and each person at the dealership that we came in contact was very c one could ask for in a driving machine. When  I purchased it I was not pressured and each person at the dealership that we came in contact was very courtious and helpful through the entire process. After that experience and the way we are treated every time we go into the dealership (just to brouse and see the products) we feel very special. I had stated at that time then when my wife  was ready for a new car we would be back. Robert is our sales person, awesome gentle man and a gentleman. We are now the proud owners of a QX56 also. We recently had both of the cars serviced. What a blessing to see how kind and helpful everyone is . . . sales reps, service reps, managers and even the cashier.We really special each we are there. THANK YOU SO MUCH and you know when its time for a new QX or G we will be back. (Maybe an M CLASS)SINCERELY.........duane More