INFINITI of San Antonio

Happened a little faster than expected. A bit overwhelming ! I would have preferred a Little slower process. But, that's not a car salesman nature !! A bit overwhelming ! I would have preferred a Little slower process. But, that's not a car salesman nature !! More

The sale is not complete. I haven’t even driven the car I supposedly bought. I don’t even know if the car runs! The car xxxxx always push and push! I may not take it. I haven’t even driven the car I supposedly bought. I don’t even know if the car runs! The car xxxxx always push and push! I may not take it. More

Heather, did a great job of assisting us with our new infinity. She has gone above and beyond to make sure our experience was a positive one. infinity. She has gone above and beyond to make sure our experience was a positive one. More

Professional the moment I drove up to our final pickup. Video walk through of our vehicle was a new experience for us. Awesome to be able to see what the Tech sees, and the narrative answered a lot of the Video walk through of our vehicle was a new experience for us. Awesome to be able to see what the Tech sees, and the narrative answered a lot of the questions I had about why the services were being recommended. Great experience with my Service Representative all through the process. This is a very good operation. More

What a can i say🤔🤔 lots of promises🤔🤔they got me approved one minute the next day not approved the following day i was approved 🤔🤔we did all the signing they took my down-payment and my trade in a approved one minute the next day not approved the following day i was approved 🤔🤔we did all the signing they took my down-payment and my trade in and got the new car delivered to Austin🤔🤔i had the new car in my garage two day's🤔🤔but later had to sign a few more papers sent them back drove the car for a week just to find out the bank wouldn't approve the loan due to me not able to open up a savings account for 1 dollar🤔🤔 they approved the loan but couldn't approve me for a savings account🤔🤔 craziest thing i ever heard of 🤔🤔 but i had no clue what was going on untill i contacted them to figure all this out 🤔🤔 i lot of communication to get the car in my garage but not so much after that🤔🤔 so now im getting my car back there picking up theres getting my payment back by check and im late on my car payment 🤔🤔 worst car buying experience I've ever had!! I well never recommend you guys to anyone!! Due to the fact that everything felt unprofessional towards the end of the sale. And lack of communication towards they end also. More

From the greeting , to the sales rep(Ruben) and the finance process was beyond any experience we have ever had in purchasing a vehicle. Your staff was top notched and there is nothing I can say to make finance process was beyond any experience we have ever had in purchasing a vehicle. Your staff was top notched and there is nothing I can say to make it any better than the experience we had. We will recommending this location to family and friends . More

Great communication and follow-up by Heather throughout our purchase decision. We were able to complete much of the decision process remotely (email) before scheduling a visit and test drive. our purchase decision. We were able to complete much of the decision process remotely (email) before scheduling a visit and test drive. More

Facilities were clean. Staff was friendly and kept me informed. Brandon was very helpful and explained options in detail. Staff was friendly and kept me informed. Brandon was very helpful and explained options in detail. More

I always leave pleased on every level. Brandon G. is always professional and courteous. The team has always done an amazing job. Brandon G. is always professional and courteous. The team has always done an amazing job. More

Car had clear damage. Dealership tried to deny it and just clearly couldn’t care less. Dealership tried to deny it and just clearly couldn’t care less. More