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INFINITI of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
841 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 841 reviews

July 06, 2023

Very responsive to my questions Been coming here a very long time always Awsome. Knowing thr doing a great job and my vehicle is in good hands. Advisor Alan/ Service Team keep doing an amazing job. More

by kbautista1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees in the back, Alan Artavia
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Jul 11, 2023 -

INFINITI of San Antonio responded

Hello, Thank you so much for your positive comments about Grubbs Infiniti Of San Antonio!

July 02, 2023

Service was great, as usual. I accidentally got my times wrong. I thought my appointment was at nine and it was at 10. They were able to accommodate me, even though I was one ho More

by angelachavezzz68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Artavia
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Jul 05, 2023 -

INFINITI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

June 30, 2023

Staff was patient and explained all the services to be performed and why. They answered all my questions. More

by carmencja1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricky Barrow, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
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Jul 05, 2023 -

INFINITI of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 28, 2023

Great to work with. The process was smooth and quick. Everyone there took great care of us to get us in to the new car and on our way. More

by Jjlyman03
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ruben
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Jul 03, 2023 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2023

I am a repeat customer of this dealership and I have to say that I am no longer. They claim the car we bought went through 176 pt inspection yet it had an oil leak. They claim it went to BMW to be looked More

by William Thorpe
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Edgar Perez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Anthony Cooper, Kenny Jensen
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Jun 26, 2023 -

INFINITI of San Antonio responded

Hi William, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (210) 824-1272 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

June 20, 2023

I love Infiniti! The service is excellent and my car beautiful! I am a happy customer!❤️ More

by Cristina
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

INFINITI of San Antonio responded

Hi Cristina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 23, 2023 -

Cristina responded

Beside the polite greetings with smiles I also get free car wash every time I service my car! Love Infiniti❤️

Jun 23, 2023 -

Cristina responded

Not to mention the delicious hot chocolate or cappuccinos, refreshment and fresh water!❤️

June 17, 2023

I had a wonderful experience! My service advisor Samantha was an absolutely joy and extremely helpful! The work was done in a timely manner with no issues. Very satisfied. More

by Israellsanchez1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
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Jun 20, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Service at infinity is always excellent, they provided me with a loaner till my vehicle was ready. Made my appointment in advanced to assure there was a loaner available. Shawndy as always very professional More

by nzamarripa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawndy Aguirre
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Jun 20, 2023 -

INFINITI of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

Great dealership, very professional. In and out with my infiniti in less than 4 hrs. More

by Wmjbray1@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Carillo
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Jun 20, 2023 -

INFINITI of San Antonio responded

Hi, thank you so much for your positive comments about Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

Jun 22, 2023 -

Wmjbray1@gmail.com responded

Been back a couple times since my purchase and same service. They are great.

June 12, 2023

All the advisors were helpful and so kind, shawndy helped me right away and always kept me updated on my service. More

by Kami Zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Barrow, Martin Trevino, Shawndy Aguirre, Alan Artavia, KIMBERLY STEWART
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Jun 18, 2023 -

INFINITI of San Antonio responded

Hi Kami, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti Of San Antonio

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