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INFINITI of San Antonio

San Antonio, TX

4.8
839 Reviews
INFINITI of San Antonio is here to help with all your automotive needs. We are San Antonio's only INFINITI dealership and we want to be your source for new vehicles, Certified Pre-Owned vehicles and used vehicles. We offer great customer service throughout the entire buying and ownership process. Come see for yourself and why so many others trust us as their automotive source.
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12150 W Interstate 10

San Antonio, TX

78230

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Showing 839 reviews

August 20, 2021

Very nice showroom and all personnel were very courteous. However, the offer I initially received for my Porsche Panamera was a lowball offer and I was initially offended. Beware of the printed sheet they More

by ojohnson47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos McLean
Sep 02, 2021 -

INFINITI of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 824-1272 to discuss this further. Take care.

Sep 03, 2021 -

ojohnson47 responded

The phone number you provided does not seem to work?

August 09, 2021

The team at SA Infiniti worked to get me into the deal I wanted. More

by Lpalkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac DeLaGarza, Carlos McLean, Anthony Cooper
Aug 12, 2021 -

INFINITI of San Antonio responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

The parts department and the service department was very helpful and nice. They did all the service that was needed. More

by garycliatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Stewart
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi Garycliatt, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Infiniti Of San Antonio

August 03, 2021

Great service kept me informed at all times Everyone was very friendly and courteous More

by Sylviajackson50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TANNER
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

Great experience with the staff as soonest you walked in. Very kind and alert. Karla also did a great job attending us. Helping us to wants best for our budgets More

by guerradamian17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karla Guiterrez, Colbri Brought-Burke
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of San Antonio! If you're ever in need of more help, please let us know!

July 30, 2021

I was greeted upon arrival and was provided updates through the service process. Once completed I was provided a clear explanation on actions completed. Great! More

by Travis.D.Clark 73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Service Department , Shawndy Aguirre
Aug 18, 2021 -

INFINITI of San Antonio responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

July 28, 2021

Customer service with Infinity of San Antonio set the highest bar. Edgar was professional, knowledgeable, approachable, and VERY patient. I was interested in used cars Infinity and non Infinity, he knew More

by EricaTolentino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

INFINITI of San Antonio responded

Hi Ericatolentino, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

July 26, 2021

Absolutely the easiest and most enjoyable car buying experience I've had in 30 years! Christopher Briggs is the go-to Sales guy! His knowledge of the car was exceptional. Christopher responded to my More

by vjackson131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Briggs
July 23, 2021

This my 3rd time returning to Infinity San Antonio and it’s always been a pleasure dealing with a professional team that meet your needs. More

by Victoria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos McLean, Ricky Barrow, Anthony Cooper
July 15, 2021

I was very pleased with the service that was done, I was a bit taken by the cost of the filters that will need to be replaced. More

by pt_rynlds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Payne
Jul 16, 2021 -

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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