INFINITI of San Antonio

Great and comfortable environment in the waiting area! Everyone is friendly. The complimentary snacks and drinks are good too!! My car was ready when promised! Everyone is friendly. The complimentary snacks and drinks are good too!! My car was ready when promised! More

My lovely lady & I dealt with Eric.We started on a Q60s Lux.It wasn’t the right fit for us..Working with the amazing team.We were pleasantly suggested the lovely Q50s Edition 30.It was the perfect fit for Lux.It wasn’t the right fit for us..Working with the amazing team.We were pleasantly suggested the lovely Q50s Edition 30.It was the perfect fit for us safety wise,financially,& equipment wise.We encountered an excellent experience with Eric & his colleagues John,Chris,& Jeff.Ask for Eric Colon. Thanks More

Rio was the service advisor. He went above and beyond to take care of my issue. He was professional, thorough, and very helpful. I appreciate his customer-first approach. Highly recommend this place! take care of my issue. He was professional, thorough, and very helpful. I appreciate his customer-first approach. Highly recommend this place! More

Excellent communication regarding what my car needed. Quick response time and always made sure I was taken care of. Everyone made my visit pleasant. Great job. Quick response time and always made sure I was taken care of. Everyone made my visit pleasant. Great job. More

Top notch service by advisors. He should start his own firm for quality assurance. Great team at Infiniti and awesome service manager too. Thank you from Henok. If you ever need help with your vehicle firm for quality assurance. Great team at Infiniti and awesome service manager too. Thank you from Henok. If you ever need help with your vehicle he is a phone call away. Look below !!!! My 2019 q60 red sport is happy too. Contact him David Olivarez INFINITI of San Antonio 12150 W Interstate 10 San Antonio, TX 78230 More

All staff very professional and friendly. In and out was very easy. Loaner car is a big plus. Waiting area very comfortable with good refreshments. very easy. Loaner car is a big plus. Waiting area very comfortable with good refreshments. More

Kimberly did a great job in her customer service. From the time we showed up to showing us were the waiting are was until it was time to leave. the time we showed up to showing us were the waiting are was until it was time to leave. More

The service director Richard Terrazas went above and beyond to make absolutely certain I was taken care of. Richard went to bat for me and escalated a warranty issue all the way through the consumer aff beyond to make absolutely certain I was taken care of. Richard went to bat for me and escalated a warranty issue all the way through the consumer affairs channel and was able to have a warranty decision overturned as a result of his persistence, empathy, and absolute focus to make sure that his customer was taken care of. I was beyond impressed with his professionalism as well as Richard's commitment and resolve. As a result of his hard work and determination, Richard saved my family tens of thousands of dollars. I will only be purchasing And servicing my Infiniti's at your dealership. Do whatever you need to do to retain Richard at your company as he is an asset to any where he may choose to serve. It would be difficult for me to overstate my level of appreciation and admiration. More

Excellent service, professional representative. John did and outstanding job. The video inspection of my vehicle is an amazing tool that help me understand and see what the issues were with my vehicle. and outstanding job. The video inspection of my vehicle is an amazing tool that help me understand and see what the issues were with my vehicle. More

A truly impressive Service Advisors team! David Olivarez and Kimberly Stewart, AWESOME job, and everyone on the service side! Excellence, politeness, greatness, speed! Beautiful people and Kimberly Stewart, AWESOME job, and everyone on the service side! Excellence, politeness, greatness, speed! Beautiful people More