INFINITI of San Antonio

Ms. Torres I purchased a 2012 Infini EX 35 on 3/29/14. My salesperson was John Austin. Mr. Austin provided excellent service and made my car buying experience I purchased a 2012 Infini EX 35 on 3/29/14. My salesperson was John Austin. Mr. Austin provided excellent service and made my car buying experience very pleasurable. Mr. Austin has a great personality which also assisted in making my purchase very satisfying. Mr. Austin even rolled out a red carpet and took photos of my new vehicle purchase. Most people cringe when having to shop for a new vehicle but my experience was completely the opposite. Kudos to Mr. Austin for being an excellent sales person with a great personality! More

Great Car Buying Experience I had the pleasure to work with JT and Gunn Infinity and I am so pleased with the service I received. JT was friendly and very helpful. He followed I had the pleasure to work with JT and Gunn Infinity and I am so pleased with the service I received. JT was friendly and very helpful. He followed up after the purchase and made the whole car buying experience easier. You have a customer for life and I have told everyone I know what a great experience I have had thus far. I hope I continue to get this great service as I will continue to share my experience with others. Thank you! More

purchased off website. mr rogers got right back with me after my inquiry.had best price in 500 mile range. mr. rogers stayed right on the deal till my car arrived.(had shipped). everyone was first class a after my inquiry.had best price in 500 mile range. mr. rogers stayed right on the deal till my car arrived.(had shipped). everyone was first class and deal was as presented. thanks DANNY ,df okc,ok More

I have been taking my FX35 in for service for about 4 years. Although some visits have met expectations several have not. Once my car went in to have the dash board replaced, you think someone is going years. Although some visits have met expectations several have not. Once my car went in to have the dash board replaced, you think someone is going to do a quick look to see if all is in order before returning the car, but I jump in and notice screws on the floor. I point them out to my service advisor, he doesn't know where they go but assures me the car is ready to go. For months I drive the car forgetting about the screws but then notice my center consul wiggles ever time I turn... it turns out the screws go there. When I take it back, its as if I was the one who caused the problem. High prices for mediocre work. They're all very friendly and lots of smiles as they stubbornly tell you..... "don't know, can't do that, that's what it cost"... More

If you buy a car from Gunn infiniti make sure you have it checked out by the lemon police. Purchased a car that they sent to auction they had it certified that it passed all tests, It was sold as a green li checked out by the lemon police. Purchased a car that they sent to auction they had it certified that it passed all tests, It was sold as a green light meaning that it had no mechanical or body defects, even though i had it inspected after the sale to make sure and the car passed, I then had it inspected by another mechanic and it passed, I drove the car for 500 miles and the engine just stopped I towed it to Austin infiniti and they pulled the records on the car, the car had a record of sludge from 30K miles and 42 k miles it was noted again at Gunn infiniti so the car was no longer under warranty. It never fails to amaze me what some companies will do make money. They sold the car for top dollar knowing that it would fail within 1k miles. They went the extra step to clean the engine to the degree that two trained mechanics did not see the sludge and only when I went in to get warranty repair did the car show a history of sludge so it would not be under warranty. Amazing. I did call Nissan and their response is that they are not responsible for what their dealers do. They could not even send them a reprimand letter. This would never happen with BMW, I guess infiniti just has a high price but really nothing backing it up. More

I would recommend him to anybody! Danny is a true professional. It was a hassle free buying experience. Every person I encountered, including the finance manager and sales manager were courteous and professional. It was a hassle free buying experience. Every person I encountered, including the finance manager and sales manager were courteous and friendly. It was definitely worth it.He went through and showed me where the things were.Overall, it was an easy, pleasant car-buying experience that only took 2 hours total. I will definitely recommend and go back to. Danny also called to make sure the car drove well and that I liked everything about it. I couldn't be happier with my purchase! Thank you very much! More

This was by far the best experience I have ever had purchasing a car. Everyone was hospitable, professional, ready to cater to my needs, and very prompt. Isaac was amazing to work with, quick, straig purchasing a car. Everyone was hospitable, professional, ready to cater to my needs, and very prompt. Isaac was amazing to work with, quick, straightforward, and overly hospitable. This dealership was perfect from top to bottom, from the receptionist, all the way up to the upper management. This was clearly a team of employees, not an heirarchy. I will and have already recommended you guys at Gunn Infinity, and will certainly do business with you in the future. This was my first major purchase, and a xxxx good one at that. I'm loving the car everyday, and couldn't have asked for a better experience. More