INFINITI of San Antonio

Overall I had a good experienced I'm a little upset that all my warranties didn't transfer to the service department. It's been almost 4 months that I transferred my warranties from p I'm a little upset that all my warranties didn't transfer to the service department. It's been almost 4 months that I transferred my warranties from previous vehicle. Hope you guys can fix that as soon as possible. More

Oil change and tire rotation Kenny G, is always so helpful. He always goes out of his way to buff out nicks on my door and does this with a smile on his face. He's a pleasure to d Kenny G, is always so helpful. He always goes out of his way to buff out nicks on my door and does this with a smile on his face. He's a pleasure to deal with and an asset to GUNN Infinity. Thank you for your kind and happy disposition. Deatrah A. More

Salyers lease The dealership was very clean and willing to work in getting me in a car that worked within my constraints. Anthony Pacheco was very helpful and knew The dealership was very clean and willing to work in getting me in a car that worked within my constraints. Anthony Pacheco was very helpful and knew the product which made it easy when selecting a vehicle. One of the best experience me and my wife has had in getting a new vehicle. The vehicle was for her and they really listened to every question she had and made her feel special. Big points with me!!!!! More

Amazing experince Rio from service did an amazing job and I would definitely return to see him. He took excellent care of my vehicle and accomadated all my needs Rio from service did an amazing job and I would definitely return to see him. He took excellent care of my vehicle and accomadated all my needs More

Oil change Service visit was good, vehicle was not vacuumed. Oil change was completed, latch issue and acceleration could not be replicated but were checked out Service visit was good, vehicle was not vacuumed. Oil change was completed, latch issue and acceleration could not be replicated but were checked out for safety. Car was driven to ensure issues would not recur. More

Excellent The reason for my rating is I was treated with the very best service. Cesar was first of all very knowledgeable about every question I had . He listen The reason for my rating is I was treated with the very best service. Cesar was first of all very knowledgeable about every question I had . He listened to what I wanted .he as great . More

Service experience My service department staff member, Kenny Cunningham, is very knowledgeable, competent, and helpful as well as friendly and personable. His expertise My service department staff member, Kenny Cunningham, is very knowledgeable, competent, and helpful as well as friendly and personable. His expertise and experience is evident. Kenny is able to explain complicated, technical terms clearly. He is also, most importantly, very trustworthy. Kenny is a joy with whom to interact. I also am very satisfied with the service and maintenance of my vehicle. I greatly commend Kenny and highly recommend Gunn Infiniti. More

Repair Took the car in for service, was told,needed exhaust sensor, paid for the repair, when picked up the car, the same lights were on and the car was doin Took the car in for service, was told,needed exhaust sensor, paid for the repair, when picked up the car, the same lights were on and the car was doing the same thing it was taken in for service. Ieft the car, was called 2 days later stating the throttle body was bad and would cost me an additional $500. I am not feeling confident in the diagnoses. Why wasn't it caught when I first took it in. I took the car in so I wouldn't be dealing with this with other mechanic shops. More

No pressure sales We went to Gunn Infiniti to look at a used QX60. My wife had specific requirements for the vehicle she was looking for. We decided to compare the used We went to Gunn Infiniti to look at a used QX60. My wife had specific requirements for the vehicle she was looking for. We decided to compare the used vs. New vehicle. Isaac our salesperson searched other dealerships for a vehicle that met her requirements. He was able to find one and had it within a few days. The sales price he offered us was fair and prevented the haggling and wasting of time. Great experience! More

General Maintenance Always a great experience - from original purchase - to service and customer support! I am happy to be a reference for GUNN - company and people. Than Always a great experience - from original purchase - to service and customer support! I am happy to be a reference for GUNN - company and people. Thank you, Gary Vogel More