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INFINITI of San Antonio - Service Center

San Antonio, TX

4.9
341 Reviews

341 Reviews of INFINITI of San Antonio - Service Center

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July 17, 2025

I had my car serviced today at Infiniti of San Antonio. My service writer, Kevin was great. I received great service and the ease of getting a loaner car was great. More

by littlejudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
July 12, 2025

I’ve been a loyal customer of Infiniti and this dealership since 2008! I love the service I get there not to mention I love my Infiniti vehicles! More

by joyce911p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Abulehieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Taylor
July 07, 2025

Kevin Velasquez and the team provided the highest standard of service. Thanks for your service which helped us emotionally during this Holiday of July 4th. Eric Wang and his family. More

by Eric Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin velasquez
July 01, 2025

I came in to have a sensor replaced that was covered under my extended warranty. The dealership coordinated with insurance and it was a quickly installed. I was in and out in two hours. The service as More

by dr.madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Camacho
June 06, 2025

Took my vehicle in for service, had reserved a loaner car, drop off and pickup went smoothly and service was great More

by stacy hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Velasquez
May 28, 2025

Excellent excellent excellent very nice very professional service department sales department everybody very knowledgeable the service waiting area needs atención More

by salomon.artemio53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed
May 19, 2025

Had an 8 o’clock appointment got there at 7:45. Jeremy greeting me and got me started. He was very courteous and professional. Kept me informed the whole time that I was there in and out in an hour More

by M. Julen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

I would recommend that place. The service was good. They were courteous and professional. Can’ the Javier communicated well he kept me informed at different intervals. More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JavierCamacho
May 11, 2025

The staff i worked with were very courteous and helpful. I had extensive amount of work done and the kept me abreast of everything that was going on. They answered all my questions i had satisfactorily a More

by Nadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Comacho
April 25, 2025

True red carpet treatment! ! Everyone was very welcoming, amazing & friendly!! Highly recommend them for all service needs!! Yesenia & Carlos my service advisors are truly amazi More

by freddylbj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Yesenia
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