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INFINITI of San Antonio - Service Center
San Antonio, TX
300 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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300 Reviews of INFINITI of San Antonio - Service Center
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January 23, 2024
I came in to the Express Service to get an oil change. I was met in the covered service area before I could cut the engine off. After explaining what I wanted, my service representative escorted me to the I was met in the covered service area before I could cut the engine off. After explaining what I wanted, my service representative escorted me to the waiting area. Great service and very comfortable waiting area. More
by Stan Sparrow
Employees Worked With
Michelle Santivanez
Helpful January 22, 2024
The service and valet staff is very professional and courteous. My interactions with the service staff has always been Exceptional and they take very good care of my QX50. courteous. My interactions with the service staff has always been Exceptional and they take very good care of my QX50. More
by Morgali815
January 21, 2024
The service team is staffed by absolute professionals. Kim, Jason, Ricky, and team are so polite and easy to work with; fixing the issue quickly, and getting us back on the road. Keep up the good work! Kim, Jason, Ricky, and team are so polite and easy to work with; fixing the issue quickly, and getting us back on the road. Keep up the good work! More
by Chad
December 31, 2023
Kimberly was my service advisor she was absolutely amazing and respectful top notch service thank you kimberly. amazing and respectful top notch service thank you kimberly. More
by ghassan312
December 27, 2023
Infiniti of San Antonio has superior service, and is outstanding overall. My place to go. outstanding overall. My place to go. More
by dgill
Employees Worked With
December 20, 2023
Very professional, courteous and friendly staff throughout the dealership. All the work was done, excellently fully explained, and I got my vehicle back far in advance of the time quoted! That was throughout the dealership. All the work was done, excellently fully explained, and I got my vehicle back far in advance of the time quoted! That was an extra special bonus. Especially considering I live 1200 miles north of the dealership, and they did not get one cent from the sale of my QX 60. That is above and beyond by anyone's standards. If I lived in San Antonio, I would be upgrading to a brand new vehicle. Thanks again for treating someone passing through like they were a long time regular customer and part of the family. 🙏❤️ More
by Greg Oxley
Employees Worked With
KIMBERLY STEWART
November 29, 2023
The service was efficient and courteous. Their shuttle service was outstanding! They sent me a video of what they were doing with the vehicle. Overall, the experience was exemplary in every Their shuttle service was outstanding! They sent me a video of what they were doing with the vehicle. Overall, the experience was exemplary in every way. More
by Csostre
Employees Worked With
KIMBERLY STEWART
November 23, 2023
Ricky Barrows and the entire service department is top notch. Very professional with a willingness to satisfy your concerns. They do make you feel like family. Ricky took the time to explain the process, notch. Very professional with a willingness to satisfy your concerns. They do make you feel like family. Ricky took the time to explain the process, kept me informed and worked with me on a personal basis. That’s family. Best service department I have the experience of working with! More
by Sheriff06
Employees Worked With
Ricky Barrow
