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INFINITI of South Atlanta

Union City, GA

4.8
279 Reviews

4201 Jonesboro Road

Union City, GA

30291

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Showing 279 reviews

February 11, 2022

Excellent service provided...service rep was excellent and kept me informed the entire time. Thanks More

by FANNETTE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theirre, Scott
Mar 04, 2022 -

INFINITI of South Atlanta responded

It's awesome to see that our team kept you informed about your vehicle. Thank you for your trust in us to get the job done right!

February 05, 2022

excellent service, oil change and tire rotation with sway bar end link replacement (warranty ) all done in 2 hours. More

by Spike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Makert
Feb 05, 2022 -

Spike responded

OK

January 04, 2022

My experience was awesome from start to finish. I hade the opportunity to look at both used and new cars and ultimately found the best deal on a new Q50. L found the desired color interior and exterior! More

by MICHAEL.STOKES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia Howard (Sales Manager) and Justin Walker (Brand Specialist)
October 25, 2021

Expert technician explain in detail what service required. Gave me confidence that my car was in good hands More

by cmkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamere, John Abate
October 04, 2021

This dealership just SUCKS . My QX 80 have been here 3times for the same problem AND STILL NOT FIXED. I have contacted consumer affairs AND NOTHING. This is my 5th Infiniti BUT IT WILL DEFINITELY BE MY More

by Rdenise7671
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lakisha Johnson, Carson Gaither, Khadija Florence
Oct 05, 2021 -

INFINITI of South Atlanta responded

Thank you for taking the time to review our dealership and for taking the time to provide us with your feedback. We strive to provide no less than 5 star customer service and we are sorry to see we missed the mark here. If you'd like to talk to our Owner, John Abate. Please feel free to give him a call at (770) 774-9151. We appreciate your business and hope we can turn this around for you.

August 27, 2021

All my concerns were addressed very well. Also, my service manager was professional and courteous. More

by milbolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service manager, Timothy Walker.
July 31, 2021

Satisfied with everything, from A to Z!! great service department, Mr. Carson Gaither ,very friendly, helpful,took time to listen to questions we asked and answered all questions and with a smile. do hope More

by linda10149
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Gaither
May 03, 2021

The dealership team was very friendly and professional. Dominic followed up promptly when asked about information pertaining to the purchased vehicle. He also spoke with the dealership regarding my Family More

by evdixon65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Gordon
April 27, 2021

Carson in Service is the best part of INFINITI. He is professional, knowledgeable, and informative. He listens, cares and connects with his customers. Unfortunately that is where it ends now. I do not fe More

by sodone
Recommend Dealer
No
Employees Worked With
Carson Gaither
May 03, 2021 -

INFINITI of South Atlanta responded

Thank you for taking the time to review our dealership and bring this to our attention. We apologize for this inconvenience and miscommunication as we are no longer offering Lifetime Oil Changes. If you'd like to give us a call to discuss this when convenient for you, please feel free to do so. Our number is (770) 774-9151. Ask to speak with Owner, John Abate.

February 03, 2021

Mr. Carson Gaither is AMAZING.... First meeting this morning made me feel like family..I wouldn’t hesitate to refer family and friends... Also gave me a free personal ride home. Tha More

by holtmarlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Gaither