INFINITI of South Atlanta

I had the pleasure of buying a used luxury car from this dealership last week and can't say enough great things. I'd been shopping online for a particular car and was ecstatic when I found what I wanted li dealership last week and can't say enough great things. I'd been shopping online for a particular car and was ecstatic when I found what I wanted listed on several online websites. I called Infiniti of So. Atl. about this listing they had posted and within 5 minutes had a personalized video of the car from Jarius Bailey. The car was exactly what I wanted and to top it off, the finance manager was able to get a better interest rate for me than anyplace in my home city. I flew to Atlanta the next morning, and when I got to the dealership I found my car with a big red bow waiting for me! I loved everything about this place! More

Thank you so much for your help in getting our car. The experience was a good one. Everyone was very nice and catered to our needs, so thank you C ortell Turner for all your help and working on our behalf. experience was a good one. Everyone was very nice and catered to our needs, so thank you C ortell Turner for all your help and working on our behalf. Maxine More

If I could give a negative 0 I would! Let me see where, to begin with, this unprofessional service that I just experienced. This company started to waste my time on Saturday, 11/21/2020. A salesman or fina to begin with, this unprofessional service that I just experienced. This company started to waste my time on Saturday, 11/21/2020. A salesman or finance person or manager I don't know what his title is, but his name is Rodney Myers. I dealt with a Man name Dominic Gordon first, and then Rodney called me about a car that sparked my interest. I advised Rodney I didn't want to pay a certain amount a month, but he spoke to my husband and agreed to come out take the car with me, and if I like the car, I can complete the deal and sign papers on Monday. So I went out there on Saturday with my friend to pick up the vehicle. Still, Dominic came out and said, let's test drive; I stated, why am I test driving the car with you if I'm going to take the car home? However, Dominic was lost to the lies that Rodney Myers told me. He went back inside to hear what Rodney agreed with us about taking the car. Dominic comes back out and says, okay, he said that is fine, but I need to test drive it to show you how the features work. So I said okay and drove off in the car comes back, and Rodney has some figures stating that I can't drive off with the vehicle unless we complete a deal. Okay, that was the first big lie to waste my precious time. First of all, it took me 45 minutes to get out there to be given misinformation. So with all that said, he comes back with some figures higher than what he said over the phone; well, I got up, told them to give me my car key that I was going to make the trade with, and left. Now you come calling me Monday morning saying that you can get me in the car with a deal that I agreed to. While I was in route there and sitting in bumper to bumper traffic close there, I received a call from Dominic stating that they sold the car to a person who would pay $3,000 more than what I was paying. I thought that was so unprofessional and irritating. I called back and spoke to Rodney for him to be even more annoying with his lies. How can you sell a car that I agreed to over the phone? And they ran my husband's credit and had me send them his ID everything, and they said the deal was a go-to hear that it was sold and goodbye. I have always had an Infiniti, but lately, I have gotten horrible service with them. I am moving on to another brand. I want to let everyone know that we pay too much money for these cars to be treated disrespectfully and like our time is not valuable. We deserve stellar customer service. You send me all these emails stating thank you for being an excellent customer but hire these idiots that don't care about people to sell your vehicles. I'm DONE! More

Carson is the greatest! He quickly and with knowledge answered my questions. His customer service is top notch. He kept me informed and checked on me throughout the service appointment. answered my questions. His customer service is top notch. He kept me informed and checked on me throughout the service appointment. More

Very professional advisor, also very informative about the service I was receiving. I will be a return customer! Very clean and adhered to social distancing that’s very important at this time. the service I was receiving. I will be a return customer! Very clean and adhered to social distancing that’s very important at this time. More

Customer service is an valuable and important we you experience people who care. Take time to review car performance and communicating the updates in person experience people who care. Take time to review car performance and communicating the updates in person More

Infiniti south Atlanta is a great dealership . Thomas provides excellent customer service and he is very knowledgeable of the Infiniti product. Great place to purchase a car. provides excellent customer service and he is very knowledgeable of the Infiniti product. Great place to purchase a car. More

I'm very pleased with the service and professionalism of workers and staff at Infiniti of South Atlanta, particularly Thomas Barnette. He answered all of my questions and gave me a detailed snapshot of the workers and staff at Infiniti of South Atlanta, particularly Thomas Barnette. He answered all of my questions and gave me a detailed snapshot of the overall process of the recall and explained what needed to be done to complete the repair. More

This dealership is awesome! I always have a great experience. My service consultant is Carson Gaither. He is the absolutely the best & one of the main reasons I receive vehicle servicing at this deal experience. My service consultant is Carson Gaither. He is the absolutely the best & one of the main reasons I receive vehicle servicing at this dealership. More