INFINITI of South Bay - Service Center

The service department at this dealership is outstanding. They went above and beyond on the fantastic service that I was provided with. I would recommend South Bay Infiniti to other Infiniti owners, and more They went above and beyond on the fantastic service that I was provided with. I would recommend South Bay Infiniti to other Infiniti owners, and more specifically, I would recommend Everado. More

This dealer has terrible customer service. I just had my car serviced and 2 weeks later my windshield wiper fluid was empty. How many other things have they missed? Lexus has 100% better service. car serviced and 2 weeks later my windshield wiper fluid was empty. How many other things have they missed? Lexus has 100% better service. More

Very satisfied. Service advisor, Edison Trujillo was courteous, friendly and helpful. He help me get a loaner vehicle. I was able to do errands instead of wasting my time waiting. courteous, friendly and helpful. He help me get a loaner vehicle. I was able to do errands instead of wasting my time waiting. More

I didn’t like how my advisor spoke to me as if I was going to keep the loaner when she asked me if I can return it also the fact that the dealership barely answers they’re call when calling also the fac going to keep the loaner when she asked me if I can return it also the fact that the dealership barely answers they’re call when calling also the fact when I told her what’s wrong with my vehicle she looked at me as if I didn’t know what I was talking about.. I felt like I didn’t belong at this service center and not sure I will return sorry Candace but I hope you don’t treat everyone like this More

Is a really good dealership just in the small size. Female they need to be more friendly and more polite. Towards the customers thank you. Female they need to be more friendly and more polite. Towards the customers thank you. More

I am still having the same issues with my vehicle. I have brought my car in a few time for oil leaks which is still leaking and damaging my driveway. brought my car in a few time for oil leaks which is still leaking and damaging my driveway. More

Candice was great. Very professional and attentive to my needs. She changed my mind about this location. I would definitely recommend her to my family. needs. She changed my mind about this location. I would definitely recommend her to my family. More

This dealership is very nice and clean. Staff members are super helpful and knowledgeable. Enjoy the FREE coffee, water and snacks. Best of all your Mechanics workmanship is outstanding, I haven't had any is super helpful and knowledgeable. Enjoy the FREE coffee, water and snacks. Best of all your Mechanics workmanship is outstanding, I haven't had any issues taking my 2016 Altima. More

I own a 2014 q50 & have previously taken my car to a different Infiniti service center where they told me absolutely nothing was wrong with my car & I get here & they immediately tell me I need an entir different Infiniti service center where they told me absolutely nothing was wrong with my car & I get here & they immediately tell me I need an entirely new engine..13,000.00 dollars.. huh? Can you repeat that?? He said yeah this kind of damage is done over time from lack of maintenance! I’ve never went 4,000 without getting an oil change & my car only has 50,000 miles on my car I knew exactly what was wrong with my car before I got there..even showed the guy the codes.. . the mechanic Must of been having an off or lazy day... needless to say this would be the last time I will ever deal with a Infiniti Service center since my car is out of warranty. Oh & he said they co do a quick fix option that would cost 1300.... NEVER AGAIN!! Not me.... took my car to Firestone & got my issue solved for 503.84 dollars... My car is running like a champ!!. Will be trading this car in soon, this will be my last Infiniti I will ever own... Good luck.. More