INFINITI of South Bay - Service Center

Excellent Service The service I receive when I bring my car in for maintenance is always amazing. I've brought my car in for services ranging from oil changes, realignm The service I receive when I bring my car in for maintenance is always amazing. I've brought my car in for services ranging from oil changes, realignment, a.c issues and peeling headlights (happened once and they got it sorted out right away) The service Rep who I go to for any services that need to be done is Edson. The way he helped me out when I had a a.c. problem and my Headlights were peeling was outstanding. Its because of the service I receive from both South Bay Infiniti and Edson that I will for sure keep bring my car to them. More

Incomplete diagnosis. Engine light was on. Did oil change but when I got in car engine light still on. Had to return next day to take care of problem. No loaner available. Engine light was on. Did oil change but when I got in car engine light still on. Had to return next day to take care of problem. No loaner available. Did have s driver take me home and pick me up. Candice was professional and frienfly. Edson Trujillo was not involved in this service. Cost of all service was extremely high but I had no choice. More

Yearly check up Candice is so nice “ We really like her . Good Service . Helpful when asking questions . Washes your car as part of service while you wait . Clean env Candice is so nice “ We really like her . Good Service . Helpful when asking questions . Washes your car as part of service while you wait . Clean environment too.” More

Great, quick service. Candice is always very friendly and professional and gives great service. She does a great job scheduling appointments at times that work best for me. Candice is always very friendly and professional and gives great service. She does a great job scheduling appointments at times that work best for me. She’s always proactive and asks if I will be needing a courtesy car while my car is getting serviced. She keeps me updated and informed on the status of my car. I drive out of my way to get my car serviced here. More

Clutch slave re-replacement My clutch slave keeps failing so back a second time in 3 years Clutch has had problems 4x in the 45000 miles I have had my car My clutch slave keeps failing so back a second time in 3 years Clutch has had problems 4x in the 45000 miles I have had my car More

Great service Candace is super sweet! She is very informative and helpful. Some of the best service I received, would definitely recommend anyone to go to her Candace is super sweet! She is very informative and helpful. Some of the best service I received, would definitely recommend anyone to go to her More

Service was good Candice was good. She showed care and concern for my issue. She has been there a long time and has climbed thru the ranks so I appreciated the genuine Candice was good. She showed care and concern for my issue. She has been there a long time and has climbed thru the ranks so I appreciated the genuine interaction More

helpful Ready to address concerns of the car and had promptly friendly advisements when updates were available. Made it easy to drop off as well as pick up ca Ready to address concerns of the car and had promptly friendly advisements when updates were available. Made it easy to drop off as well as pick up car when work was completed More

Bad service no help My vehicle was stolen from their parking lot and now I’ve been car less for about a month they had my car for 3 days then a thief took it out their ga My vehicle was stolen from their parking lot and now I’ve been car less for about a month they had my car for 3 days then a thief took it out their gated up parking lot that has no cameras cops already found my car just dealing with my issuance process INFINITI of South Bay didn’t give me any assistance but to notify my insurance for no reason when I shouldn’t be having to go through all this INFINITI of southbay sucks More

Excellent It was fast and efficient experience. They kept me informed throughout the process. I appreciate that they didn't try to sell me on something I didn't It was fast and efficient experience. They kept me informed throughout the process. I appreciate that they didn't try to sell me on something I didn't need. More