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INFINITI of South Bay - Service Center

Torrance, CA

4.5
1,532 Reviews

1,532 Reviews of INFINITI of South Bay - Service Center

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June 10, 2021

My experience and service is always exceptional with Candace. She always makes sure all my car needs are met and plus more. Reason why I drive the extra miles to get my car taken care of from her. More

by LILAZNGURL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jun 10, 2021 -

INFINITI of South Bay responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Candace does for INFINITI of South Bay and our customers. Hope to see you again soon! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 09, 2021

Great Dealership. Outstanding Customer Service! Customer Service Representative Mr. Wilson Chihuahua consistently provides legendary customer service. I am a 110% satisfied client. Highly recommend this Dea More

by STELLA.ONUAGULUCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jun 09, 2021 -

INFINITI of South Bay responded

Stella, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 09, 2021

Excellent service! Finished earlier than expected. I don’t have much more to say, had really, really, really good excellent service. This should get me past the 25 word min for this survey 🤦🏽‍♂️ More

by DALYS.STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

INFINITI of South Bay responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 08, 2021

I came in for Maintenance service on my tires, it was quick and I had my vehicle back in within 30 minutes. Thanks Again for the great service! More

by dathedj214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jun 09, 2021 -

INFINITI of South Bay responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 07, 2021

Easy to get an appointment. Fast and efficient. Service. Communicated about services in a timely manner. Took the time to explain what was still under warranty and what wasn’t. Overall the best Infinity More

by MELRMILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Chihuahua
Jun 07, 2021 -

INFINITI of South Bay responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at INFINITI of South Bay was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 07, 2021

Great service, great people keep smiling and giving customers great customer service . 😀 I will always keep coming to infinity of south bay thank you all so much More

by ANDREWAKEFIELD92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jun 07, 2021 -

INFINITI of South Bay responded

Andrew, thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Please let me know if there is anything else that I can assist you with. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 07, 2021

Great place for maintenance, but it is still very pricey. Sending out more coupons would be great for all of us customers. Edson Trujillo is great. More

by ECALDERON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

INFINITI of South Bay responded

Thank you for this great review! Edson is truly an exceptional employee and we appreciate him for giving you a great experience. Please let us know if there is anything else that we can assist you with. Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 07, 2021

Service was quick and efficient. Service consultant kept me in the loop. Car was delivered when I was onformed. Car was cleaned and neat. No issues noted More

by JUANG310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jun 08, 2021 -

INFINITI of South Bay responded

We truly appreciate you taking the time to write about your experience at our service department, Juan. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 07, 2021

Above and beyond amazing service from all agents. Candice went out of her way to make sure my car was taken care of and repaired correctly More

by EGONZALEZ9904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Roxas
Jun 08, 2021 -

INFINITI of South Bay responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Candice went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

June 06, 2021

Too many surveys after each visit. Think about consolidating them. Really now I have to have a minimum amount of words. Too much. Than you. More

by SGFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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