INFINITI of Suitland
Suitland, MD
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15 words honestly isn’t enough to explain how great Oscar was. Once we walked in, he treated us well mannered, which is always a solid first impression. Asking questions on what peaked out interest and not f was. Once we walked in, he treated us well mannered, which is always a solid first impression. Asking questions on what peaked out interest and not forcing any recommendations which resulted for us to not feel pressured, or rushed, just someone who actually listens and wants to help you make the right decision which is not common. He took the time to answer all of our questions and made sure we understood everything about the vehicle before purchasing the QX80. You can tell he cares about the customer experience, not just making a sale. By far one of the smoothest car purchasing experiences I’ve had in a very long time. If anyone ends up going over to Infiniti of Suitland, ask for Oscar and you won’t regret it I will be recommending him to our company for additional pickups later this year. More
We recently returned our lease and traded it in for a newer model, and Darnell made the entire process easy and enjoyable. He took his time answering all our questions and showed us several options until newer model, and Darnell made the entire process easy and enjoyable. He took his time answering all our questions and showed us several options until we found exactly what we wanted. He’s very knowledgeable, patient, and has a great personality. This is our second time here, and once again, the customer service was excellent. We’ll definitely be back in the future! More
It’s been 12 years since I bought a car and almost 18 years since I bought a NEW car, so I hadn’t felt ready to handle the unexpected car buying process. But my guy, Oscar Mata in sales, made it as painl years since I bought a NEW car, so I hadn’t felt ready to handle the unexpected car buying process. But my guy, Oscar Mata in sales, made it as painless, easy and straightforward as he could. He answered all my questions and tried to keep it 100% with me, which I appreciated. And by extension the Infiniti of Suitland team have been really responsive, great with communications and quickly resolving any issue.I’ve had. Thanks! More
I had a great experience at Infiniti of Suitland, and I want to give special recognition to Darnell Bowens, my sales consultant. From start to finish, Darnell was professional, patient, and genuinely atten want to give special recognition to Darnell Bowens, my sales consultant. From start to finish, Darnell was professional, patient, and genuinely attentive. He took the time to answer all of my questions, explained everything clearly, and never made me feel rushed or pressured. What stood out most was his honesty and knowledge. He made the entire process smooth and stress free which is not always easy when buying a vehicle. I truly felt supported and confident in my decision because of his guidance. If you’re looking for a dealership that values customer service and a sales consultant who actually listens and cares, I highly recommend Infiniti of Suitland and Darnell Bowens. I would absolutely return and refer others without hesitation. More

