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INFINITI of Suitland

Suitland, MD

2.5
67 Reviews
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4731 Auth Place

Suitland, MD

20746

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Showing 67 reviews

April 05, 2022

Everyone at this dealership is very professional and a pleasure to interact with. They always go above and beyond with the service they provide. More

by D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi
Dec 31, 2022 -

INFINITI of Suitland responded

Thank you for the five-star rating! We hope to see you again!

March 27, 2022

This dealership is the most professional dealership I have ever worked with. When I purchased my QX-60, the manager and his staff took great care in completing the transition quickly and professionally. More

by clarence.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mimi, Isa Williams
Dec 31, 2022 -

INFINITI of Suitland responded

Thank you for the feedback. We appreciate your business!

February 05, 2022

Very clean and sanitizes inside the waiting area. My Service Consultant MiMi was the best! More

by melissadawson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi Banson
Dec 31, 2022 -

INFINITI of Suitland responded

Thank you for sharing your valuable feedback. We hope to see you again!

February 01, 2022

This dealership is dedicated to ensuring customers experience excellent, courteous and reliable service on every visit! More

by vleak715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan (Service), Isa Williams
Dec 31, 2022 -

INFINITI of Suitland responded

Thank you for the five-star rating! We appreciate your business at INFINITI of Suitland!

December 08, 2021

Infiniti of Suitland is in a great location. The staff is always courteous and knowledgeable. More

by rene1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isa Williams
December 06, 2021

Don’t by any Cadillac or Chevy from this dealership they don’t stand behind pre existing damage or repair More

by Mad customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony , Isa Williams
Dec 07, 2021 -

INFINITI of Suitland responded

We are sorry to hear you were not pleased with your recent experience. Please reach out to us directly so we may discuss your concerns.

December 02, 2021

Fantastic showroom and facility, but customer service is a dismal failure. Needs a makeover immediately. More

by Sensai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service technician
Dec 06, 2021 -

INFINITI of Suitland responded

Oh, no! It sounds like you had an experience that was not up to our company standards for exceptional customer service. Please reach out to us directly so we can find out where we went wrong. We want to find a way to make things right and make you a fan of Passport once again.

October 16, 2021

Great service. Kevin is the best! I’ll be back for future service. Thanks team. More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 05, 2021 -

INFINITI of Suitland responded

Thanks for sharing your positive experience!

October 15, 2021

Brian Cain is always so helpful and professional when I bring my car in for service! More

by Taurushill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cain
Nov 05, 2021 -

INFINITI of Suitland responded

Thanks for sharing your positive experience!

October 08, 2021

The service was excellent I was very happy with my accommodations they employees were very accommodating exceptionally helpful spectacular overall it was a great experience More

by Tdbrown04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi
Nov 05, 2021 -

INFINITI of Suitland responded

Thanks for sharing your positive experience!

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