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INFINITI of Syracuse

3.0

3 Lifetime Reviews

736 W Genesee St, Syracuse, New York 13204 Directions
Sales: (315) 471-3979

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3 Reviews of INFINITI of Syracuse

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December 09, 2018

"Exceptional Sales"

- Thmiel1957

Too often people use the car reviews to articulate displeasure with their interaction with their dealerships. My experience has been very different with this dealership as well as my sales professional. Paul Weller has provided a truly exceptional auto buying experience. He was intuitive to what my buying needs were and his experience went a long way in finding the best fit for me. His comprehensive approach to brining all aspects of this transaction together make him an unmatched professional in this industry. As my car is new, I haven’t had the opportunity to bring it in for its first service but I’m sure my experience will be equally positive.

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Recommend Dealer
Yes
Employees Worked With
Paul Weller
May 28, 2017

"Dishonest and shady business practices"

- wizard

Buyer beware!!! They will lie about the condition of their vehicles. Shady business practices often seem at used car dealers are embraced at this dealership. I wouldn't buy a car from this dealership even if it were $5,000 cheaper than the other place. An embarassment to the Infiniti brand. Will try to sell you a "certified" vehicle that doesn't meet the criteria as established by Infiniti USA. Don't say I didn't warn you!!!

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Recommend Dealer
No
Employees Worked With
Steve Spector
July 04, 2016

"Poor buying experience "

- Frustrated

This dealership is a good example of a bad business. We purchased a 2015 Infiniti qx60 with 15k miles on a Monday. There was a recall on a seat belt item which was to be repaired for us to pick up by Friday. No one called to update exact time to pick up car. We called salesman who didn't remember us from 5 days before. The repair wasn't completed by Friday at 4:30 although it had been promised. We accepted explanation so pick up scheduled for Monday. On Monday we discovered the salesman wrote Monday but put Tuesdays date --- car not ready. Go back Tuesday warranty item fixed but car was not detailed, it was very dirty. Good luck

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No
Employees Worked With
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