Back

INFINITI of Tallahassee

Tallahasee, FL

4.7
320 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
Contact Dealership

3277 Mahan Drive

Tallahasee, FL

32308

Directions

By Type

Showing 320 reviews

April 13, 2019

Very enjoyable experience! I enjoyed my experience at Kraft Infiniti, I was met when exiting my vehicle and helped throughout the process in a very professional manner. i reall More

by XAMDAM180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, my salesman, David Hunt
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review and So happy to hear you are enjoying your QX60!

April 13, 2019

Didnt follow up with me with my problem about my car I had jus bought my car 2 months from them, took it back for service and air bag light on wanted to charge me 1500.00 dollars when I felt I jus bought More

by LASHANDRATHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janice Gibson, Scott Futch
Apr 18, 2019 -

INFINITI of Tallahassee responded

Unfortunately, we can never foresee when a sensor will fail and in this instance, it happened a few months after your son took delivery. Please contact David Lanier as I believe he has worked out something for you. We appreciate your business and hope this helps.

April 09, 2019

Excellent Experience We brought our Q60 in for an oil change and tire rotation. The service department was very professional, efficient and they added the personal touch More

by HTREID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hunt
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review! We are So glad to hear you received a Truly Exceptional visit and look forward to serving you for many years to come.

April 09, 2019

It was okay Well it was okay, the guy who “washed and vacuum” had soap left on the front bumper, and there was dirt in the car so.... wasn’t able to solve the pro More

by MARLONCOPELAND26
Recommend Dealer
No
Employees Worked With
Dylan Lanier
April 08, 2019

Timely manner! !! I didn’t have an appointment, but I was in town and decided to get my car serviced. The gentleman gave me a possible waiting time which wasn’t bad co More

by MOGAINES34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier, Scott Futch, Dylan Lanier
Apr 10, 2019 -

INFINITI of Tallahassee responded

Thank you for the feedback, we are so glad that we were able to accommodate!

April 08, 2019

Timely and great customer service Thank you Mr. Scott and Ms. Theresa for your professionalism, not just on 4/05/19 but over the years. Service in this department has been preventative More

by WACHELL.MCKENDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa - Driver in Service, Scott Futch
Apr 10, 2019 -

INFINITI of Tallahassee responded

Thank you for the feedback, we are grateful to know your service was exceptional!

April 08, 2019

Awesome!!! Thank you!! What a great team of folks! Thank you Marcus and Ed for helping me with paperwork and drivers education (Marcus) Very kind and knowledgeable about o More

by eaadkison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The nice man in Finance too... last person I saw... from California , Markus Brockman, David Hunt, Janice Gibson
Apr 08, 2019 -

INFINITI of Tallahassee responded

Thank you so much. It was truly our pleasure.

April 04, 2019

Satisfaction Thank you Mr Scott for your professional and courteous approach during the services rendered for my FX37. My experience on 4/2/19 was a very pleasant More

by MAXWELL.CYNTHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review! We appreciate your business and the opportunity to provide Truly Exceptional service.

April 04, 2019

Great Service and experience I enjoyed the great customer service that they provided. Listened attentively to my situation and were very accommodating. Kept me informed throughout More

by CORNELLTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch, Dylan Lanier
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review and we look forward to providing a Truly Exceptional service on your future visits as well.

April 03, 2019

Great experience Very easy and enjoyable process. Everyone was accommodating, very friendly and I never felt unduly pressured. Very happy with my overall purchasing ex More

by LORENA.HOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Maraist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hunt, Janice Gibson
...
20
...