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INFINITI of Tallahassee

Tallahasee, FL

4.4
286 Reviews
When you’re in the market for a new or used vehicle, you want the shopping experience to be fun and stress-free. That’s exactly what we strive to do here at INFINITI of Tallahassee, Florida. By providing exceptional customer service, a wide selection of vehicles, and a convenient location, you can count on us to have what you need when the time comes to replace your old car. Our friendly staff team goes above and beyond to ensure you get the car you want at a price you can afford, and we do it all with a smile.
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3277 Mahan Drive

Tallahasee, FL

32308

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Showing 286 reviews

July 19, 2024

Buyer Beware. .. I purchased a certified 2017 Infiniti QX60 from this dealership. The paint has started to flake and peel off. I took it to a local paint shop and t More

by wekeesee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

INFINITI of Tallahassee responded

We take any client concerns seriously and will always try to find a way to assist. If something is manufacturer related we request assistance from them as an option. We do not have record of anyone by the name of "wekeesee". We also are unfamiliar with this concern from any of our clients. We encourage any concerns be directed to the Service Manager, Debbi McLanahan 850-576-6171.

Sep 24, 2024 -

wekeesee responded

Debbi McLanahan did respond from Kraft Infiniti. She tried to get to paint issued resolved with a contact that she had to no avail. She stated that I need to complain to corporate. I sent a email to both Chris and Paul Kraft over 1 month ago. They still have not bother to respond. So don't believe their commercials about being part of the Kraft family, it is only xx. Once they have your money that's all they care about. The estimate to have the roof of my 2017 QX60 stripped and repainted correctly is $1900.00. JUST BEWARE, if you do decide to purchase a vehicle from them. I will never purchase anything ever again from this dealership.

May 22, 2024

We had the most wonderful buying experience this week at Kraft Infiniti! Ed Baker was so great to work with! He listened to our needs, gave us several options to choose from and then spent a lot of qu More

by Kay and Rob Olin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Kraft 5 Star
Jul 03, 2024 -

INFINITI of Tallahassee responded

Ed and Cody do their best to treat everyone like family and I appreciate you taking the time to acknowledge their efforts. Congratulations on your new QX50 Sport. It's a beaut!

April 18, 2024

Ed Baker in Infiniti sales is the best. The service department is great and very responsive and helps out each time we have our SUVs serviced. Top notch! More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

INFINITI of Tallahassee responded

Thank you for the kind words and the 5 star review! We look forward to the opportunity to serve again!

April 06, 2024

We want to thank the Sales/F&I staff, especially our sales person, Joseph Motowala for his help in trading our 2021 Murano SV Special Edition for a new Infiniti QX55. We love our new vehicle. Hands dow More

by Corleyr700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kraft Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Motowala
Jul 03, 2024 -

INFINITI of Tallahassee responded

Thank you for the great review!

March 27, 2024

Ed baker was great, he made it a fast and easy process with great service! More

by Cait
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

I went into the Infiniti dealership in Tallahassee and met with my long time sales person, Ed Baker. My wife and I were just starting to look at vehicles for her for a possible purchase in 2025. My wife f More

by childgrowth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

My daughter purchased a Ford Escape from Infiniti of Tallahassee from Ed Baker. I can not express enough how helpful Ed was! We will always work with Ed in the future when we purchase a car or truck! Ed More

by denglish2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Took our 2023 Rouge in to have oil change and tire rotation and balance they were Fantastic. More

by Motterntim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kraft Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hunt, Janice Gibson, David Lanier, Scott Futch, Dylan Lanier, Patrick Gergen, Aaron Bowser
January 03, 2024

We purchased our first Infinity from Ed Baker in 2019. Then in June of 2023, when I decided to trade it in, I immediately looked to see if Ed was still working at Infiniti of Tallahassee. I was so glad to More

by Dkendust
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Sales Consultant Ed baker, is a person I look forward to just to say hello when I visit the Infiniti Dealership. He always cordial, polite, helpful, a great listener, and has a great sense of humor. If i More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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