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INFINITI of Tallahassee

Tallahasee, FL

4.9
340 Reviews

3277 Mahan Drive

Tallahasee, FL

32308

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340 Reviews of INFINITI of Tallahassee

April 13, 2019

excellent overall - very efficient and timely The young man that greeted me at the service center was very friendly and also greeted when my service was comlplete. Utilized the shuttle service - More

by seminole_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man at entry and shuttle driver, Dylan Lanier
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you for the review! We are grateful to know you had a Truly exceptional visit. Teresa is our shuttle driver and assists in our service department, she is a treasure to the dealership. You would normally receive the summary of your inspection and apologize if this was left out of your papers. You are welcome to contact us to email you a copy.

April 13, 2019

Top Notch Service I had an issue with the rear hatch of my 2019 QX50 (love this vehicle by the way!!) Great customer service from arrival to pick up. Loaner car use was More

by BLUE601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat the Valet, Scott Futch
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you So much for the Great review and love hearing that we provided Awesome service! We strive to provide the very best to all of our clients. So Happy you are enjoying your New QX50!

April 09, 2019

It was okay Well it was okay, the guy who “washed and vacuum” had soap left on the front bumper, and there was dirt in the car so.... wasn’t able to solve the pro More

by MARLONCOPELAND26
Recommend Dealer
No
Employees Worked With
Dylan Lanier
Apr 10, 2019 -

INFINITI of Tallahassee responded

Thank you for your feedback on your recent service visit at INFINITI. We do apologize for the visit not going smooth and not being the Truly Exceptional visit we strive to provide all of our clients. If you are unable to make it back in on Friday, you can reach out to Dylan and just let him know what is best for you.

Apr 10, 2019 -

MARLONCOPELAND26 responded

I’ll be thete

April 09, 2019

Excellent Experience We brought our Q60 in for an oil change and tire rotation. The service department was very professional, efficient and they added the personal touch More

by HTREID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hunt
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review! We are So glad to hear you received a Truly Exceptional visit and look forward to serving you for many years to come.

April 08, 2019

Awesome!!! Thank you!! What a great team of folks! Thank you Marcus and Ed for helping me with paperwork and drivers education (Marcus) Very kind and knowledgeable about o More

by eaadkison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The nice man in Finance too... last person I saw... from California , Markus Brockman, David Hunt, Janice Gibson, Ed Baker
Apr 08, 2019 -

INFINITI of Tallahassee responded

Thank you so much. It was truly our pleasure.

April 08, 2019

Timely and great customer service Thank you Mr. Scott and Ms. Theresa for your professionalism, not just on 4/05/19 but over the years. Service in this department has been preventative More

by WACHELL.MCKENDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa - Driver in Service, Scott Futch
Apr 10, 2019 -

INFINITI of Tallahassee responded

Thank you for the feedback, we are grateful to know your service was exceptional!

April 08, 2019

Timely manner! !! I didn’t have an appointment, but I was in town and decided to get my car serviced. The gentleman gave me a possible waiting time which wasn’t bad co More

by MOGAINES34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lanier, Scott Futch, Dylan Lanier
Apr 10, 2019 -

INFINITI of Tallahassee responded

Thank you for the feedback, we are so glad that we were able to accommodate!

April 04, 2019

Great Service and experience I enjoyed the great customer service that they provided. Listened attentively to my situation and were very accommodating. Kept me informed throughout More

by CORNELLTJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch, Dylan Lanier
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review and we look forward to providing a Truly Exceptional service on your future visits as well.

April 04, 2019

Satisfaction Thank you Mr Scott for your professional and courteous approach during the services rendered for my FX37. My experience on 4/2/19 was a very pleasant More

by MAXWELL.CYNTHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Futch
May 09, 2019 -

INFINITI of Tallahassee responded

Thank you for the Great review! We appreciate your business and the opportunity to provide Truly Exceptional service.

April 03, 2019

Great experience Very easy and enjoyable process. Everyone was accommodating, very friendly and I never felt unduly pressured. Very happy with my overall purchasing ex More

by LORENA.HOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Maraist, David Hunt, Janice Gibson, Ed Baker
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