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INFINITI of Troy

Troy, MI

4.9
139 Reviews

1816 Maplelawn Drive

Troy, MI

48084

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Showing 139 reviews

January 31, 2024

I have done business with Suburban Infiniti of Troy since it opened. This dealership is welcoming and friendly, providing excellent customer service, from the sales department to the service department. I More

by plrwalker5
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Gary Davis
Jan 31, 2024 -

INFINITI of Troy responded

Thank you for your kind words, plrwalker5! We're glad to know that Gary and the rest of our team at Suburban INFINITI of Troy have consistently provided you with excellent service. We appreciate your loyalty and look forward to assisting you in the future!

December 19, 2023

Sami is a great asset to the service department! Great with communication, and always takes care of everything with great care, no stress just great service! More

by traceymcgrath06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Elhage
Dec 20, 2023 -

INFINITI of Troy responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 14, 2023

They gave me a good deal for my trade in worked with Dino Haque and Eric Fleming they were great highly recommend this dealer as for Dino great guy. Yousef mosleh 10-14-23 More

by Yous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Haque, Eric Fleming
Oct 16, 2023 -

INFINITI of Troy responded

Hi Yous, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2023

Everything was great and the service department was amazing. I would definitely recommend my family and friends there!! More

by brikhoboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Davis, Taylor Corbit, Sharon Rivers, Emery Northington, Boris Brodsky, Oleg Kovtun, Kyle Torkler
Oct 12, 2023 -

INFINITI of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban INFINITI of Troy! Thanks again for the recommendation, and have an amazing day!

September 28, 2023

I've had some terrible experiences at dealerships in the past. Sami Elhage from the service department at Suburban Infiniti of Troy has restored my faith in dealerships. Sami provided 5 star service. He More

by Andrea222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Elhage, Service Advisor
Sep 29, 2023 -

INFINITI of Troy responded

Andrea, thank you for your kind review; we are happy to pass along your comments to the Sami here at Suburban INFINITI of Troy! I know he appreciates you saying all the kind words. Have a great rest of your year and if you need anything, please let us know.

September 27, 2023

Excellent service efficient friendly nice very knowledgeable no complaint Deano in sales and Sam in service are the best ! More

by bridgetjarboa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deano and Sam in service
Sep 29, 2023 -

INFINITI of Troy responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2023

Great fast service, no appt and taken right in. Time to complete less than 2 hours More

by jblphen680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami in service
Sep 05, 2023 -

INFINITI of Troy responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

June 05, 2023

Great experience see Gary if you’re interested in buying an infinite. I purchased a QX50sport. Management (Joseph )will work with you. More

by chollins1340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario, Gary Davis
Jun 08, 2023 -

INFINITI of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban INFINITI of Troy! If you have any further questions, please don't hesitate to reach out!

March 14, 2023

Very attentive and helpful throughout the entire purchase process. When delivered the car was in immaculate condition. More

by mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Fournier, Oleg Kovtun
Mar 17, 2023 -

INFINITI of Troy responded

Hi Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2022

This dealership is by far the best I have had the privilege to experience. It’s like family from the time you step in the doors. At times you may not even have to step in doors to experience, they ev More

by Soldier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emery Northington
Dec 02, 2022 -

INFINITI of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban INFINITI of Troy! If you have any further questions, please give us a call. We're always happy to help!

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