INFINITI of Tucson
Tucson, AZ
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The Service Department as a whole at Infiniti are excellent. Everyone is very polite and helpful. They’re honest and will help pinpoint any problems you may be experiencing with your vehicle and won’ excellent. Everyone is very polite and helpful. They’re honest and will help pinpoint any problems you may be experiencing with your vehicle and won’t try to make you do any work that would be unnecessary. They’ve gained my trust with their consistency and transparency. Absolutely recommend them! Just have to say also, Chris Barnes is always a delight to work with! Him and his team deserve the recognition! More
They are always so professional and friendly, ensuring you understand what they're doing and they go extra to make sure you're comfortable. When I'm there for service, all employees (sales or service) a you understand what they're doing and they go extra to make sure you're comfortable. When I'm there for service, all employees (sales or service) acknowledge you, open doors for you, and ask if they can help. The service advisor, Damon, is super kind, responsive, and informative. More
I absolutely love this dealership— everybody is so helpful and kind! I was really having a hard time with my QX60 and I was really stressed. Chris was my advisor and he was an absolute godsent! But on helpful and kind! I was really having a hard time with my QX60 and I was really stressed. Chris was my advisor and he was an absolute godsent! But one of my favorite parts was the receptionist Diana. She is such a lovely part of the dealership and was so reassuring in the fact that my car would get fixed and is incredibly beautiful as well, perfect for the face of infiniti! I can't wait for my next oil change so that I can work with Chris and get to see the lovely Ms. Diana! More
Consistently great customer service, technician performance, and reasonable prices. I continue to bring my 11 year old car to the original dealer. performance, and reasonable prices. I continue to bring my 11 year old car to the original dealer. More
Excellent experience from scheduling, loaner car, service provided. Infiniti warranty program is excellent. Car was beautifully cleaned when finished. provided. Infiniti warranty program is excellent. Car was beautifully cleaned when finished. More
Not happy overall, I'm wondering if my car indeed got touched, my battery is dead just as it died while being transported to the dealership, but I get the car back with the battery being dead but I got c touched, my battery is dead just as it died while being transported to the dealership, but I get the car back with the battery being dead but I got charged for an oil change oil filter even tho my car won't crank nor start don't think that was necessary if indeed was done. Not to mentioned I have already done the oil prior to the car not turning on, I feel xxxxx by the dealership. More