Back

INFINITI of Tucson

Tucson, AZ

4.6
35 Reviews

625 W Auto Mall Dr

Tucson, AZ

85705

Directions

By Type

Showing 35 reviews

June 17, 2023

The receptionist, service department, & Damon were wonderful! Always a pleasure visiting Infiniti. Thank you Infiniti More

by 2laurenmoore@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Jun 30, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

June 16, 2023

The Service Department as a whole at Infiniti are excellent. Everyone is very polite and helpful. They’re honest and will help pinpoint any problems you may be experiencing with your vehicle and won’ More

by Hawaiian3317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barnes
Jul 02, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

June 11, 2023

They are always so professional and friendly, ensuring you understand what they're doing and they go extra to make sure you're comfortable. When I'm there for service, all employees (sales or service) a More

by Gina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Smith
Jul 02, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

June 03, 2023

Great customer service. Super easy to get in and get work done at a reasonable price. Damon is fantastic to work with More

by princessalyssa04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Jun 10, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2023

Always professional with the tops in customer service! !! I can't say enough about the value at the dealership. More

by lhnelson830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 15, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 09, 2023

Great Sales and service. I am on my 7th Infiniti. Brad in sales and Cayo I service are awsome. More

by MikeBroen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad, Brad Baker
Feb 23, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 09, 2023

I absolutely love this dealership— everybody is so helpful and kind! I was really having a hard time with my QX60 and I was really stressed. Chris was my advisor and he was an absolute godsent! But on More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana, Chris
Feb 23, 2023 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

February 02, 2023

Consistently great customer service, technician performance, and reasonable prices. I continue to bring my 11 year old car to the original dealer. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barnes
Feb 08, 2023 -

INFINITI of Tucson responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

December 18, 2022

Excellent experience from scheduling, loaner car, service provided. Infiniti warranty program is excellent. Car was beautifully cleaned when finished. More

by Q50S17&Q5014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Dec 22, 2022 -

INFINITI of Tucson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

November 05, 2022

Not happy overall, I'm wondering if my car indeed got touched, my battery is dead just as it died while being transported to the dealership, but I get the car back with the battery being dead but I got c More

by danyroach03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was not present while the car "was being worked", Brad Baker
Nov 11, 2022 -

INFINITI of Tucson responded

Danyroach03, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (520) 690-1500. We look forward to hearing from you.

Nov 11, 2022 -

danyroach03 responded

I believe it should be all the way around for your manager to call me, being that he is aware of the issue instead of me having to call and be passed around and having to re-explain myself to whom ever I have to talk to along the way.