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INFINITI of Van Nuys

Los Angeles, CA

4.8
945 Reviews

5455 Van Nuys Blvd

Los Angeles, CA

91401

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945 Reviews of INFINITI of Van Nuys

March 31, 2025

I received great customer service from Luis, he was upfront about my service, and I got my car back in a timely manner. More

by jensen.j0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis from the Service Department
March 31, 2025

I had an easy, professional experience! This is my dealer of choice for services on my vehicle. More

by PAIGER.NICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudolfo (Rudy)
March 30, 2025

Luis the service manager sets the bar for excellence in service delivery! Five star service! More

by ANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
March 30, 2025

As always, amazing team members who take great care of your clients. Thank you! Service was timely. More

by ANACRUZ2283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
March 28, 2025

They are the best. Son bien atentos . Me encanta que abren temprano. Les doy 10 More

by YARENIVERDUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
March 28, 2025

I’m very disappointed with my last service. I went in to get my radiator repaired and when I got the car back the radiator deposit was completely empty. After paying $900, I would expect to hav More

by SAUCEDOJAZMIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Lazo
March 28, 2025

I satisfied your service, although I have waited for three hours to change an engine oil. More

by YOSHIHIRO_KAWASHIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
March 27, 2025

Luis was great! He clearly explained what was wrong with the car and my options to fix the issues. More

by jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
March 24, 2025

This dealership is super clean, super friendly and easy to get in and out of. Luis the service manager is exceptionally the best person to work with. Always friendly and helpful. Always explains everything More

by kimberlybarber1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service department
March 24, 2025

Service was great. Ruiz was very personable and thorough. It didn’t take long to get my service done as well. More

by DNEVINS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Ruiz
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