INFINITI of Van Nuys

Am just upset on Miguel that used the first oil change plain I had on my acct where he wasn’t suppose to feels like was done internal for me to go back to van Nuys instead to any other dealers for service plain I had on my acct where he wasn’t suppose to feels like was done internal for me to go back to van Nuys instead to any other dealers for service More

Wilson and the rest of the crew are all very thorough and courteous. I’m very thankful to have them in my area! courteous. I’m very thankful to have them in my area! More

Great service and great people. Wish they had snacks or vending machines…. Cough up the snacks Wish they had snacks or vending machines…. Cough up the snacks More

I can honestly say that I have taken my car to infiniti of van nuys since I purchased it back in 2015. Rudy and his team have always taken great care of my car. Which is why I trust them to always get the of van nuys since I purchased it back in 2015. Rudy and his team have always taken great care of my car. Which is why I trust them to always get the job done right! More

The advisor Luis I was dealing with the whole time was on top of everything! I just bought my used Infiniti and it needs some love but, Luis made sure not to press me for too much. But also made sure I under top of everything! I just bought my used Infiniti and it needs some love but, Luis made sure not to press me for too much. But also made sure I understood the severity of everything! Nothing bad lol, but communication was on point! I’ve never wanted to work with a dealership this much since I got my Infiniti lol More

Thank you team for going above and beyond and securing my fallen license plate lol fallen license plate lol More

Great customer service, keeps me updated on repairs and any issues that arise during the inspection. Will definitely continue coming to dealership. any issues that arise during the inspection. Will definitely continue coming to dealership. More

They made promises they didn’t keep. They said anything to make a sale. They cashed a check that was supposed to be held for 30 days. They promised us a second key then didn’t provide it They said anything to make a sale. They cashed a check that was supposed to be held for 30 days. They promised us a second key then didn’t provide it. They kept saying they would call us back and would push the calll off to different employees and never call us back More

It was all very good. It really t was all very good. Nothing more to add. Thank you. It really t was all very good. Nothing more to add. Thank you. More

Good location, easy to create service appointment, and then to sign in for service, when you arrive. Very respectful staff. then to sign in for service, when you arrive. Very respectful staff. More