INFINITI of Van Nuys

Great customer service and very accommodating! I will definitely be back for repairs on car. I will definitely be back for repairs on car. More

Great customer service, very attentive. The experience was great. Everyone is helpful the moment you walk in and until you leave. The experience was great. Everyone is helpful the moment you walk in and until you leave. More

Service advisor didn’t let me know vehicle was ready. I called and was informed “he said he text u” I asked to speak to him and was told he left for vacation. I didnt know if the car was ready, what work I called and was informed “he said he text u” I asked to speak to him and was told he left for vacation. I didnt know if the car was ready, what work was performed or the cost. Following day I had to contact the manager. He had the car delivered to me which I appreciated. A couple weeks later I revived a note in the mail about recommend service. How is it no one mentioned any recommendations while the vehicle was there? The manager in fact told me nothing else to do, “everything was in the green” referring to the diagnostic report. Manager offered me a free oil change with my next service however I received nothing in writing to state that. More

I went in for a vehicle diagnostic they were Quick and fast with their services. I appreciate Luis the service consultant for being understanding and efficient. I also appreciate the service department fo fast with their services. I appreciate Luis the service consultant for being understanding and efficient. I also appreciate the service department for taking care of my Vehicle. More

Eric was such a pleasure to work with! He made my experience quick and easy and was just overall a cool dude. I also want to commend the finance manager I worked with. I forgot his name (h He made my experience quick and easy and was just overall a cool dude. I also want to commend the finance manager I worked with. I forgot his name (he said he was kind of new to the office), but he was amazing as well! overall a really wonderful experience. More

Excellent service, very professional and also they also provide extra service of transportation if needed. They always hear any concerns that the customer has and they resolve and issues or check further f provide extra service of transportation if needed. They always hear any concerns that the customer has and they resolve and issues or check further for anything needed on the vehicle. More

Miguel is great! He always takes care of my car with a smile on his face. He’s always available and accommodates me. He always takes care of my car with a smile on his face. He’s always available and accommodates me. More

Amazing service! Santiago is the best! I will definitely be taking my car there in the future when service is needed. Santiago is the best! I will definitely be taking my car there in the future when service is needed. More

It is always a delight to deal with the service team special thanks to Miguel special thanks to Miguel More

They always take care of me. Ronald is the best! The technicians are good at what they do. Ronald is the best! The technicians are good at what they do. More