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INFINITI of Van Nuys

Los Angeles, CA

4.8
949 Reviews

5455 Van Nuys Blvd

Los Angeles, CA

91401

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949 Reviews of INFINITI of Van Nuys

June 05, 2025

The level of customer service Rudy provides is what keeps me coming back. I would never go to a dealer for a regular service, but now it’s the only place o go. More

by jimmyorellana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ruiz
June 05, 2025

I was quoted one price and when I picked up my car the bill was much higher than what I was quoted. Aside from that the service was good. More

by NYC86TACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Wishengrad, Ronald Lazo, Sean Safian, Movses Dzhansyan, Maria Sepanian, Bryan Munoz, Eric Arreola, Hugo Ruiz
June 05, 2025

Great service! Professional and timely service. Great environment and hospitality service. Great communication for completing service requests. More

by NBROWNSHARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Ronald Lazo
June 03, 2025

Friendly and effective, always very helpful and gets the car serviced as promised without delays More

by JILLEVANS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
June 03, 2025

I was greeted promptly and well taken care of. My service was done in a timely manner. More

by andrewperry34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
June 03, 2025

Very easy to fix appointment. Valet service. Clear instructions. Luis Rodriguez was excellent. Everything done as committed and on time. More

by atulp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
June 02, 2025

The level of professionalism is outstanding. Luis and Ronald know how to make you feel welcomed More

by Blueomar6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez , Ronald Lazo
June 02, 2025

Infinity has been beyond helpful in anything that we need, they are very attentive and make sure to always communicate More

by NO.EMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy ruiz
June 02, 2025

Great customer service. Thank you, Santiago Baez. My car was serviced quickly with no issues. More

by susanbjamerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Baez
June 02, 2025

Luis does a great job. He is not pushy like other guys I've had in the past and is very helpful. More

by Jwong_bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez did a great job
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