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INFINITI of Van Nuys

Los Angeles, CA

4.8
945 Reviews

5455 Van Nuys Blvd

Los Angeles, CA

91401

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945 Reviews of INFINITI of Van Nuys

July 29, 2015

Four Infiniti Cars Have always been treated fairly and professionally at this Infiniti dealership. Great service department. The cars are exceptional. I highly recommend More

by rono3849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Robinson
July 27, 2015

Best of the best! Infiniti of Van Nuys has the best service department! Steven Chen is the most professional, courteous and accommodating representative I've dealt with More

by Annie C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Chen
July 16, 2015

The round around after the sale After purchasing 13 cars in 14 years and dealing with many sales and service departments. This place is the worst when it comes to customer service in More

by Ibuyalotofnewcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many
July 09, 2015

Spot purchases I bought my car from the infinity Van Nuys .a spot purchase 30 days later they told me to come back in and redo my contract 30 days after that they to More

by sad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
auther
July 05, 2015

Excellent customer service Executive customer service was prevaded Steven Chan . He was very courteous and knowledgeable in to recommendations to the car service. Overall the de More

by Ginetun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Chen
June 28, 2015

Excellent service They performed a thorough inspection of my vehicle and found items I wasn't aware of that were fixed under warranty. Customer service and satisfact More

by Cher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Robinson
June 27, 2015

Steve Chen is excellent!! Yes, my experience was very very exceptional. Steve was very thorough in all repairs and necessities for servicing my vehicle. He was very attentive a More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chen
June 25, 2015

Excellent service I would recommend Infinity to every person I know. Their customer service and relationship with their clients is exemplary!! Dropped me and picked me More

by satisfiedconsumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
June 25, 2015

Friendly Great custimer service. Good effort creating a relationship with customers. Take the time to explain the diagnosis of the vehicle. Warm welcoming envi More

by My g37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Robinson
June 18, 2015

Recent service. My regular contact was out on the day I wanted to bring my vehicle in for an Oil Change and General Maintenance. The person he referred me to was grea More

by HawaiiBoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Robinson
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