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Ide Mazda

4.3

19 Lifetime Reviews

871 Panorama Trail S., Rochester, New York 14625
Call (585) 381-1841

Top Reviewed Employees

Mike Reese, Ide Mazda Sales and F&I Manager, Ide Mazda

Mike Reese

Ide Mazda Sales and F&I Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
David Caramanna, Product Specialist, Ide Mazda

David Caramanna

Product Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

September 06, 2017

"Horrible customer service after the sale"

- someone1854

I had thought that I was dealing with a great dealership and even bought a second car from them, but when it came time to deal with an issue with a tire warranty they were nowhere to be found. I have called them at least 12 times over the past five months to find out what is happening with the refund from my tire replacement (which they never told me I would have to pay for my tire up front when they sold me the protection plan) and no one will get back to me. The service manager is the worst of them as he flat out doesn't return the messages that are given to him. I will go to a different dealership for my next vehicle.

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Employees Worked With

Service Manager

July 23, 2017

"Awesome experience"

- 0000000000

These guys rock. They were happy to show me lots of different options, and work with me to find a great car for my needs. David was knowledgeable, friendly, and professional. Really appreciate that. The service department is the best I've ever encountered. Fast, friendly, and high quality work.

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Employees Worked With

David Caramanna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Reese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

May 17, 2017

"Best vehicle purchase experience I've ever had"

- RDGrand

Joe Preteroti -from Ide Honda- drove me down to the correct Ide Mazda, gave me the keys to the car I was interested in and told me to enjoy the test drive. After I enjoyed my test drive, I told him my price range. After we agreed on the price, the finance department got me a great financing offer and I signed, then drove away with my car. It was the best experience I've ever had purchasing a vehicle, and I look forward to my next purchase with Joe and the Ide dealerships.

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Employees Worked With

Joe Preteroti

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Photos

Ide Mazda, Rochester, NY, 14625