Ideal Hyundai Buick GMC

Good customer Service Everyone was very helpful and service was preformed quickly, I would certainly return for service or any other needs on my car, I was very pleased. Everyone was very helpful and service was preformed quickly, I would certainly return for service or any other needs on my car, I was very pleased. More

Such amazing customer service!! I highly recommend Leon. I came in the dealership by accident and was offered the most amazing customer service I’ve ever experienced and of course left with a new SUV. Leon a I came in the dealership by accident and was offered the most amazing customer service I’ve ever experienced and of course left with a new SUV. Leon and his associates were all amazing and very knowledgeable and able to answer all of my questions while offering excellent customer service. If you’re looking for a new vehicle I highly recommend you go to Ideal and ask for Leon. More

This is customer service should be! Hands down, the best dealership experience in both our lives! My wife and I came after we found a car we liked online and just came to look at it. The Hands down, the best dealership experience in both our lives! My wife and I came after we found a car we liked online and just came to look at it. The car was precisely what we were looking for. The staff were all friendly & very personable. Leon our salesman was answered all of our questions and left us feeling great about our purchase. We will be back! More

Great customer service From arrival until drive away...everyone is pleasant, thoughtful, and genuinely interested in meeting your needs. 3 hrs from arrival to departure!!! From arrival until drive away...everyone is pleasant, thoughtful, and genuinely interested in meeting your needs. 3 hrs from arrival to departure!!! This is the 2nd Hyundai I have purchased here. I travel an hour to work with Dan and this dealership. More

Purchase of Dodge Durango Sales Person Mr. Leon Johnson was very professional, personable and very knowledgeable. My husband and I were very comfortable during our visit at I Sales Person Mr. Leon Johnson was very professional, personable and very knowledgeable. My husband and I were very comfortable during our visit at Ideal to purchase a vehicle. Mr. Johnson went above and beyond to accommodate us and to help us with our purchase. We would recommend our family and friends to Ideal Hyundai and to Mr. Johnson. More

Loyal Customer Having purchased a new and a used vehicle in the past 2 years, I have come to know that , within every department, the staff is knowledgeable, persona Having purchased a new and a used vehicle in the past 2 years, I have come to know that , within every department, the staff is knowledgeable, personable and professional. They are all willing to take time and address, even the smallest of, concerns or questions. They go out of their way to go above and beyond , as they help you. I stop by regularly for everything ( from car washes to oil changes and rotations to regular maintenance, and even detailing). Recently, I was out of the area and called from 'out of state', to get help for my daughter's car when she had a problem. They worked her in. They even reached out to a nearby Honda Team for specific help with my daughter's used car. That's what I call, 'going the extra mile ' for the customer. The entire staff , from management to service to car washes, are stellar. Across the board; I couldn't recommend a better dealership with better service. More

Very professional Technician Steve Neville went above and beyond with his helpwork was done ahead of time and done right will take any further work their thank you Technician Steve Neville went above and beyond with his helpwork was done ahead of time and done right will take any further work their thank you More

Purchase of ford f250 super duty We were on vacation In Indiana and came across this vehicle. We have tried 4 times to purchase one like this. So we called the dealership and left mes We were on vacation In Indiana and came across this vehicle. We have tried 4 times to purchase one like this. So we called the dealership and left message for a call back. Robert called back promptly. From the pictures, we were very interested and told Robert we wanted the truck. We drove home from Indiana in the 30th of December to be at the dealership on the 31st and bought it. Thank you Robert for being courteous, knowledgeable and understanding. I would recommend Robert Ocasio and the Ideal Auto Group to a friend. More

Service I also worked with Dave but I don’t see his name listed. Dave helped me in my service appointment. He and the service team opened the garage for me wh I also worked with Dave but I don’t see his name listed. Dave helped me in my service appointment. He and the service team opened the garage for me when it was raining. Small details like that help and mean a lot. More